Accounting Assistant

AnSer is an award-winning answering service located in Ashwaubenon seeking a full-time accountant to join our team.

We are seeking a detail-oriented person with accounting experience to support the company's accounting and bookkeeping functions by performing clerical accounting duties related to payroll, accounts receivable, accounts payable, and account reconciliation. Assist with entering, organizing, verifying, and maintaining accurate financial information while also providing related administrative support to ensure daily office and accounting processes are completed accurately and on schedule.

Strong analytical skills, attention to detail, and collaboration with the management team are vital to our multi-location telephone answering service business.

• Process payroll in Quick Books for 160+ employees in multiple states following specific guidelines as related to shift differentials.
• Maintain spreadsheet for payroll changes to be applied to forthcoming payroll
• Manage vacation tracking
• Process payroll reports timely and accurately for management review

• Tabulates and applies customer check payments to billing systems
• Manages emailed documentation of virtual credit card payments and ACH remits
• Process automatic credit card batches in billing systems
• Process manual credit card charges at web processor
• Retrieve settlement reports from credit card web processor
• Prepare ACH batches and post in billing system

• Follow up with customers on declined credit card charges
• Runs and formats aging reports
• Make collections calls/emails

• Verifies accounts payable invoices and enters invoices into Quick Books according to procedure
• Posts company credit card transactions
• Reconcile Health Insurance invoices - backup to manager

• Registered Agent – assists with walk-in clients (training provided, back-up to billing specialist)
• Standard Operating Procedures (SOPs) support – assist with creating, documenting, organizing, and updating office SOPs for routine administrative processes. Work with team members to gather process information, maintain accurate procedure records, and help ensure SOPs are easy to follow and available for reference.
• Assists with year-end file management.
• Cross train with Billing Department
• Assists with fielding customer calls

• Associates degree in accounting is required.
• Minimum of 2 years of accounting experience.
• One year of payroll processing work experience is required.
• Working knowledge of Quick Books or similar software is required.
• Proficiency in Microsoft Excel, including creating formulas for data analysis.
• Leadership qualities with the ability to collaborate with a team.
• Must pass a background check.
• Must pass a pre-employment drug test.

• Must be able to sit, type and work at a computer for prolonged periods with extended screen time.
• Must be able to hear, see, and speak clearly to effectively communicate with callers, customers and others.
• Occasion lifting is required, 25-30 pounds.

• Analytical skills and strong attention to detail.
• Capable of resolving accounting issues and discrepancies independently.
• Ability to work in multiple software systems.
• Good business writing.
• Must be able to follow procedure and communicate effectively.
• Must possess a positive attitude and a strong willingness to learn and grow.
• Must be able to work effectively as a team player.

401(k) with 6% matching

Health, Dental, and Vision insurance

Disability insurance (STD and LTD company paid)

Life insurance (Company paid)

Paid time off (2 weeks accrual starts at hire date, plus all major holidays)

Employee assistance program

• Monday to Friday in person 8:30-4:30 preferred but can be flexible.