Senior Center Assistant

General Summary of Duties

The Senior Center Assistant provides administrative, customer service, and program support for the Senior Center. This position assists with daily operations, serves as a welcoming point of contact for participants and visitors, supports enrichment and educational programming, and helps maintain an organized, safe, and positive environment for older adults.

• Greets participants, visitors, volunteers, and the public in a courteous and professional manner.
• Answers phones, responds to inquiries, and provides information regarding programs, events, activities, and services.
• Assists with registration, scheduling, reservations, and participant records.
• Collects fees, processes payments, and maintains accurate records and receipts.
• Conducts tours of the Senior Center to prospective members and visitors.
• Assists with coordinating and setting up programs, classes, meals, special events, and trips.
• Balances and submits center deposits to Finance department
• Assists in the preparation of newsletters, flyers, calendars, social media posts, and promotional materials.
• Assists with the Rec Desk program for member check-in.
• Assists with volunteer coordination and communication.
• Monitors activity spaces to ensure participant safety and adherence to facility rules.
• Helps maintain cleanliness, organization, and readiness of activity rooms and common areas.
• Assists with refreshments or event hospitality as needed.
• Provides clerical and administrative support to Senior Center leadership.
• Assists with special projects and other duties as assigned.

• Ability to interact positively and respectfully with senior citizens, staff, volunteers, and the public.
• Strong customer service and communication skills.
• Ability to organize activities, schedules, and multiple tasks effectively.
• Knowledge of general office practices and procedures.
• Proficiency with computers and standard office software, including email, word processing, spreadsheets, and social media platforms.
• Ability to maintain confidentiality and exercise good judgment.
• Ability to work independently and as part of a team.
• Ability to maintain a high level of confidentiality.
• Ability to work occasional flexible hours.