Office Assistant Lead - Pierce County Gang Unit - Tacoma

Office Assistant Lead

Community Corrections Division – Tacoma, WA 10,109 South Tacoma Way, Tacoma, WA 98499 Non‑permanent appointment, expected 6–12 months.

Working hours:

8:00 am to 5:00 pm, Monday–Friday. Reports to the Administrative Assistant 3 (AA3).

• Review court orders and enter and retrieve data from the Offender Management Network Information (OMNI) system.
• Manage files, including setup, closing, and archiving.
• Oversee the front counter/lobby reception area: greet supervised individuals and the public, answer questions, and direct them to the supervising Community Corrections Officer.
• Develop and prepare a variety of reports.
• Answer a multi‑line telephone system.
• Maintain office supply inventory.
• Provide back‑up support for the AA3, Office Assistant 3s (OA3), and other duties as assigned.

• High school diploma or GED equivalent.
• Two years of clerical experience that required keyboarding or typing.

• Two years of clerical experience that includes directing the work of others.
• Experience working with databases.
• Experience using Microsoft Office programs (Word, Excel, Outlook, etc.).

• Maintain regular and reliable attendance.
• Respect and maintain confidentiality.
• Ability to assist individuals with various criminal backgrounds.
• Proofread written material and correct errors in sentence structure, grammar, and punctuation.
• Communicate effectively and clearly to staff, supervised individuals, public, and stakeholders.

The WA State Department of Corrections (DOC) is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability.