Planetarium Assistant - Casual

Planetarium Assistant

Location: Administrator

Hiring Range: $17.18-$19.09 per hour

Status: Casual Call

Hours per week: 5-10

Work hours: Fridays 5:30pm-11pm

Pay basis: Hourly

Acts as a main contact for the public and internal customers, providing support to facilitate events and box office services in the planetarium. Serves as the primary contact for ticket sales, general information, and program schedules.

• Operates the box office including ticket sales, greeting customers, and answering the phone.
• Operates equipment related to displaying shows and programs.
• Provides administrative support to management staff, maintaining records, drafting documents, and assisting with creation and distribution of promotional materials.

• Collects and receives money for the box office, prepares and deposits funds, and reconciles cash.
• Answers the phone, greets consumers, and schedules appointments and events as box office reception. Maintains a calm and organized reception area.
• Provides or is a backup for after‑hours coverage.
• Performs other related duties as may be assigned.

• Reports to Planetarium Supervisor.
• Works regularly with Winnebago County employees and the general public.

High school diploma or equivalent required.

• Ability to work flexible hours including weekends, nights, and holidays.
• Ability to establish and maintain effective relationships with customers and coworkers, ensuring customers are treated with dignity and respect.
• Ensure paperwork and record‑keeping requirements are completed efficiently and timely.
• Good communication and written skills.
• Basic computer and keyboard skills.
• Ability to address and resolve conflict and manage stress professionally.
• Assume responsibility and work well under minimal supervision.
• Meet deadlines and work effectively under time constraints.
• Operate a computer and familiarity with Microsoft Office, Word, Excel and other software.
• Operate equipment necessary for planetarium operations.

• Perform most work from a sedentary position, sit for extended periods, frequently stand and walk.
• Function in situations encountered in a normal office setting.
• Use standard office equipment including telephone, computer, printer, photocopier, and scanner.