Office Administrator

This role plays a crucial role in supporting the Inside Sales team with various administrative and customer service tasks. This position involves maintaining customer login information, tracking invoices, providing order assistance, and ensuring a welcoming environment for guests and customers.

• Assist the Inside Sales staff with filing needs.
• Maintain login information for customers’ online systems.
• Track in‑transit invoices.
• Provide order assistance and expedite when necessary to support Inside Sales staff.
• Act as a backup for delivering parts quotes to customer inquiries.
• Open and distribute mail, maintain the postage machine, and add funds as needed.
• Provide phone coverage as required.
• Maintain the “Welcome” area for guests and customers, including updating the lobby sign, maintaining company literature, and providing coffee and drinks.
• Arrange for lunches during client meetings, in‑house training sessions, and company BBQs.

• Superior organizational skills.
• Excellent verbal, written, and interpersonal communication skills with an emphasis on superior customer service.
• Ability to relate to all levels of employees within the organization, as well as customers, vendors, and suppliers.
• Ability to see the “big picture” within a growing organization while focusing on company expectations and continuously striving for improvement.
• Strong proficiency with Microsoft Office, namely Excel, Word, and Outlook.
• Strict adherence to corporate rules, policies, and regulations.

• High School Diploma or equivalent experience required;
  Associate’s Degree strongly preferred, with a business field background desired.
• Prior experience in industrial environments and situations is strongly desired.
• Proven ability to provide maximum operational efficiency.

The work environment is dynamic and collaborative, focusing on supporting the Inside Sales team. The role requires proficiency with Microsoft Office tools and involves interacting with various stakeholders within the organization and with external partners. The dress code is business casual, and the position may involve arranging for client‑related activities such as meetings and training sessions.

This is a Contract to Hire position based out of Appleton, WI.

The pay range for this position is $21.00 – $21.00/hr.

• Medical, dental & vision
• Critical Illness
• Accident and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Appleton, WI.

This position is anticipated to close on Jun 5, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.