Receptionist, Administrative​/Clerical

Overview

Market Source is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.

Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.

Summary

The Receptionist creates the first impression for all visitors and Market Source employees in all interactions- on the phone, via email or in person.

This role requires in-office coverage from 8 am to 5 pm five days per  addition togreetingandassistingvisitors, answering incomingcallsanddirecting calls toappropriatebusinesspartners, the receptionist provides general office support with a variety of clerical activities and related tasks including mail and/orpackage distribution and other related dutiesasassigned.

Essential Job Functions:

• Greet guests in a professional, friendly,andhospitablemanner
• Professionally administer all incoming callsand requests
• Type memos, correspondence, reports, and other documentsasrequested
• Provide callers with information such as company address, directions to the company location, company fax numbers, company website, and related information
• Assistin the ordering, receiving, stocking and distribution of officesupplies
• Schedule andmaintainconferencerooms
• Maintain and distributeaccurateemployee office phonelist
• Utilize the internal request portal to respond and track all work ordersin a timely manner, ensuring excellent customer service
• Assist with office/desk key distribution and management
• Assist in new hire security badge processanddistribution
• Request building maintenance/repairs asneeded
• Assist the Facility Manager with project management coordination tasks (i.e.requests for construction, furniture, telecommunication, procurement, and Information Systems)
• Buildcollaborativerelationships with property management and executive administrativeteamsand communicate issues directly with them for resolution
• Assist with and support miscellaneous facilities projects as assigned

Required Knowledge, Skills, and Abilities:

• Working Knowledge MS Office Suite(Word, Excel,Outlook)
• Ability to accurately type 45+ words perminute
• Demonstrated ability tofollow up and follow through independently
• Excellent phone etiquette
• Excellent verbal and written communication skills
• Proven Customer Service skills
• Strong organizational skills
• Demonstrated excellence in interpersonal communication skills
• Demonstrated ability to use good judgment and work independently on assigned tasks as well asmake recommendations for improvement as appropriate

Job Requirements:

• 1 year of related experience in customer service and/oroffice administration;real estate environment highly desired
• Tech Friendly/Savvy – Intuitive knowledge toeffectivelyoperatemodernofficedevices
• Excellent oral and written communication skills
• High School Diploma or GED
• In-office work 5 days per week (Monday through Friday), 8 am – 5 pm or as directed by Facilities Manager

Market Source is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call  or email  requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to specific elections, plan, or program terms. Individual compensation offered for this position will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

This role may be eligible for the following:

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
  
  Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only:Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only:We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance…