Senior, Vendor Governance Analyst; Hybrid: Madison, WI​/Waverly, IA

At Tru Stage, we’re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work:
Tru Stage awards and recognition.

This role provides the analytics, reporting, and operational support needed to manage strategic vendor relationships effectively. The Senior, Vendor Governance Analyst tracks vendor performance, financial commitments, and governance actions to improve transparency, support leadership decisions, and help ensure vendors deliver against expected outcomes.

This position supports the Strategic Vendor Governance office by providing performance analytics, insights, and operational support across strategic vendor relationships. This role focuses on tracking vendor performance, identifying trends and risks, and ensuring governance processes are consistently executed. The Analyst plays a critical role in enabling data driven governance and supporting leadership decision making related to vendor performance, financial outcomes, and risk.

This role provides exposure to enterprise vendor strategy, executive forums and commercial decision-making.

• Collect, validate, and analyze vendor performance data (CSLs, SLAs, KPIs, vendor scorecards)
• Monitor trends, identify risks or deterioration in performance, and elevate issues accordingly
• Maintain standardized dashboards and scorecards for leadership and executive reviews at the vendor and enterprise level
• Independently analyze vendor performance and risk indicators, surfacing insights and recommendations to governance leadership
• Identify emerging performance, financial, and operational risk indicators and proactively elevate potential issues

• Support governance cadence including QBRs, monthly/quarterly reviews, and formal issue management reviews
• Prepare executive ready materials summarizing vendor performance, risks, action plans, and financial impacts
• Track vendor commitments, remediation actions, and follow through on agreed outcomes

• Assist in tracking contract performance, savings, credits, penalties, and benefits realization
• Support renewal and renegotiation efforts by compiling historical performance and commercial insights
• Maintain accurate documentation of governance decisions and artifacts

• Serve as a day-to-day point of coordination for governance data requests and reporting for key strategic vendor relationships and enterprise-wide program data
• Partner with Procurement, IT, Finance, and Risk to ensure accurate and timely information flow
• Support compliance with governance standards and documented processes
• Facilitate effective communication and collaboration between internal teams and external suppliers

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

• Bachelor’s degree in Business, Finance, Supply Chain, Analytics, or related field required
• 5+ years of experience in procurement, vendor management, operations, finance, or analytics with demonstrated ability to manage complex analyses
• Experience working with outsourced service providers or complex third‑party relationships preferred
• Strong data analysis and reporting skills; experience with Excel, Power BI, or similar tools required
• Experience with contract lifecycle management (CLM), vendor risk management tools, and ERP/reporting platforms preferred
• Ability to synthesize complex data into clear, executive ready insights
• Strategic thinking and executive presence.
• Vendor performance and relationship management.
• Financial analysis and value realization.
• Risk identification and escalation management.
• Change management.

I…