Front Desk Agent - Part Time, American Club req

Front Desk Agent - Part Time, The American Club

Work Mode:
Onsite

Location:

Kohler, WI

Join our guest services team, the heartbeat of our business and the warmth our guests remember long after their stay.

• Providing prompt, courteous and professional guest service during registration, guest departure, cashiering, reservations and information.
• Registering guests in and out of Fidelio property management system.
• Blocking guest rooms, preparing guest folios, guest cards, and programming room keys.
• Handling all money transactions at the front desk following standard operating procedures.
• Having knowledge of food and beverage facilities and hours of operation.
• Posting and recording hotel gift certificates.
• Being knowledgeable about property and surrounding area, local attractions and shopping services.
• Adhering to established safety procedures and guidelines.
• Handling guest complaints.

This is a casual part-time position at The American Club. Shifts will vary between 6:00am and 10:00pm. Weekends are required.

• Must be 18 years or older to apply.
• The ability to work independently with professionalism while maintaining a focus on quality and customer service.
• Candidate must tolerate being on their feet for the majority of the day.
• Strong written and oral communication skills helpful.
• Previous Guest Service experience preferred.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly range for this position is $13.70 - $20.50. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.

It is company policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact the appropriate contact.

We are an equal opportunity/affirmative action employer.