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Bilingual Complaint Resolution Specialist; 2nd Level
Job in
Appleton, Outagamie County, Wisconsin, 54914, USA
Listed on 2026-06-26
Listing for:
Aqua Finance, Inc.
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
A leading financial service company is seeking a Resolution Specialist to monitor, track, and respond to borrower complaints. You will engage in resolving customer issues and providing second-level support to the team. Candidates should have a high school diploma, 2 years of complaint management experience, and be bilingual in English and Spanish. Strong communication and detail-oriented skills are essential. This position involves office work and requires adapting to a fast-paced environment.
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