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Delinquency & Member Solutions Specialist

Job in Appleton, Outagamie County, Wisconsin, 54914, USA
Listing for: Myprospera
Full Time position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below

Prospera Credit Union is seeking a Member Solutions Specialist to support delinquent account collections and related administrative duties in a fast-paced team environment. You will contact customers by phone, mail, and email, document activity, and negotiate payment plans while ensuring compliance with FDCPA and related regulations.

Strong communication and organizational skills are essential for success. You will also handle Right to Cure processing, balance reviews, and the generation of

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