Receptionist, Customer Service​/HelpDesk

Job Details:

Job Location:

Appleton Genesis - Appleton, WI 54913. Position Type:
Full Time. Salary Range: $15.00 - $18.00 Hourly.

Receptionist at Bergstrom Genesis of Appleton. At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!

• Guest Reception:
  Warmly greet guests as they enter the dealership and direct them to the appropriate department or team member.
• Phone Management:
  Answer and route incoming phone calls in a professional and friendly manner, taking messages and providing information as needed.
• Administrative Support:
  Provide general administrative support, such as data entry, filing, and handling correspondence, to various departments as needed.
• Guest Service:
  Maintain a clean and welcoming front desk and waiting area. Offer guests refreshments and ensure they are comfortable while they wait.
• Coordination:
  Collaborate with sales, service, and parts teams to ensure seamless communication and guest satisfaction.

Schedule:

Monday-Friday 7:00 am to 3:00 pm. Pay starting at $ per hour based on experience. Earn an extra $2.00 per hour worked every Saturday!

• Experience:
  
  Previous experience as a receptionist, front desk agent, or in a guest service role is preferred.
• Communication
  
  Skills:
  
  Excellent verbal and written communication skills with a friendly and professional demeanor.
• Organizational
  
  Skills:
  
  Strong attention to detail and the ability to multitask in a fast‑paced environment.
• Technical
  
  Skills:
  
  Proficiency with Microsoft Office Suite and the ability to quickly learn new software and phone systems.
• Guest Service Orientation: A passion for providing outstanding guest service and maintaining a positive attitude.

• Competitive Compensation
• Comprehensive Benefits:
  Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full‑time team members)
• Generous Time Off:
  Two weeks of PTO starting on your first day (for full‑time team members)
• Exclusive Discounts:
  Save on vehicles, service, and parts
• 401(k) plan with company match (for full‑time team members)
• Paid holidays (for full‑time team members)
• Wellness Program
• Free Team Member Clinic
• Free Health Coach
• Employee Assistance Program
• Employee Referral Program
• Ongoing training and opportunities for growth and advancement