Phone Room - Patient Services Representative
Job in
Appleton, Outagamie County, Wisconsin, 54914, USA
Listed on 2026-08-13
Listing for:
Hand to Shoulder Center of Wisconsin
Full Time, Per diem
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Full Time Hand to Shoulder Center of Wisconsin LTD, Appleton, WI, US
7 days ago Requisition
SUPERVISORY RESPONSIBILITYNone
START DATEAs soon as qualified candidate is chosen
EMPLOYMENT TYPEFull-Time, 40 hours
WORK HOURSMonday through Friday 8:00 a.m. – 5:00 p.m.
REQUIRED EXPERIENCEMedical Office experience preferred but will look at candidates with excellent customer service and have other office general office experience or training.
POSITION DESCRIPTIONLooking to add a PATIENT SERVICES REPRESENTATIVE to our PHONE ROOM. This is a key position to help create first impression of the company. This position will primarily consist of working in the phone room answering and routing incoming calls.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE (BUT NOT LIMITED TO)- Provide excellent customer service to patients and coworkers.
- Operates multi-line telephone to connect interoffice and house calls
- Schedule appointments.
- Register patients when call-in for appointments
- Retrieve insurance information
- Other duties as assigned
- Must be comfortable working on computer; is on computer all day.
- Medical office experience is helpful, but not necessary.
- Be able to easily multi-task.
- Display innovative thinking and problem-solving skills.
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