Customer Service
Job in
Appleton, Outagamie County, Wisconsin, 54911, USA
Listed on 2026-09-18
Listing for:
Express Employment Professionals
Full Time, Part Time
position Listed on 2026-09-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Customer Service Representative
Hours:
Monday - Friday, 8:30am - 5:00pm. Will stay until 6pm 2 days a week during busy season.
Pay: $19.00/HR (+$1 if bilingual)
Duties:
- Answer incoming calls and respond to customer inquiries.
- Assist customers with questions, concerns, and requests for assistance.
- Conduct research to provide accurate and detailed information to customers.
- Maintain a positive and empathetic attitude in all customer interactions.
- Ensure high-quality customer service and satisfaction.
Qualifications:
- Strong customer service skills with a focus on professionalism and empathy.
- Proficiency in using computers and relevant software applications.
- Previous office experience in a customer support role, such as a call center.
- Demonstrated reliability with a strong attendance record.
- Longevity in previous roles (2-3+ years with one employer is a plus).
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
What does Express offer to you?
- Weekly paychecks!
- Vision Insurance
- Medical Plan
- Dental Plan
- 401(K) Retirement Savings Plan
- Life Insurance
- Referral Bonuses (Earn up to $125 for each person you refer to Express!)
Why Express Employment Professionals, Appleton WI?
- Express, Appleton WI placed over 1,350 people in 2024 just in the Appleton area!
- We provide our associates with excellent comprehensive and competitive benefits!
- When you apply to us, you apply to 100+ companies in the Fox Valley!
- Over 170 people were hired to a permanent position in 2024.
Apply now:
Call - to schedule a phone interview.
Address - 1033 W College Ave STE 100 Appleton, WI 54914
Email - jo
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