Coordinator, Student Success

Position Overview

The Coordinator, Student Success will provide welcoming services and programs to graduate students. Primary areas of contribution include new student registration; coordination of initiatives promoting graduate students’ academic wellbeing, sense of belonging and retention; MBA student advising; and support for graduate student communications, records and events.

• Provide academic advising for all MBA students. Effectively manage time and appointments to provide high level of student support.
• Monitor MBA degree progress to ensure accurate records prior to advising periods and graduation process deadlines; proactively request substitutions and corrections as needed. Lead information transfer for MBA business essentials course waivers.
• Prepare weekly “GSM Outlook” email; oversee messages for advising preparation including course and elective summaries. Maintain portions of the GSM website serving continuing students.
• Leverage data analysis (quantitative and qualitative) to monitor student outcomes and inform advising strategies. Collaborate with supervisor and Graduate School Records to identify opportunities for process improvements.
• Lead/participate in student-serving events and support such as new student welcome events and commencement.
• Lead data collection efforts related to GSM alumni including first destination survey for new graduates and other career outcomes for alumni. Create and manage GSM alumni database.

• At least 1 year of related experience. Years of experience may include internships or assistantships held during graduate studies.
• A master’s degree or in the process of completing a master’s degree in the fields of business, counseling or education.
• Ability to collaborate and work together as a team and interact effectively with students, faculty, staff and administration.
• Strong written and verbal communication skills and demonstrate a professional presence.
• Attention to detail and organizational skills.
• Exercise sound reasoning to analyze issues, synthesize information, make decisions and solve problems; the ability to think critically and strategically to develop original ideas and innovative solutions.
• Proficient computer skills, particularly with Microsoft Word, Outlook, and Excel.

• Experience coordinating programs or events.
• Experience collecting and leveraging data via student records systems to improve student outcomes.
• Ability to leverage social media platforms.

College of Business Administration

It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.