Recreation Attendant - FEC PT

Recreation Attendant – Family Entertainment Center

Dellshire Resort, a world‑class, medieval‑inspired destination where technology meets timeless adventure, is seeking a Recreation Attendant to create a fun, engaging, and safe environment within the Family Entertainment Center (FEC). The Attendant supports the daily operations of the arcade, attractions, and interactive game zones by providing exceptional guest service, maintaining cleanliness, and ensuring smooth operation of all equipment.

• Be part of a resort that blends luxury and adventure into a storybook setting.
• Work with a team that values creativity, collaboration, and connection.
• Experience professional growth in a dynamic, pre‑opening environment.
• Competitive pay
• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer match
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

• Greet guests warmly and provide information on attractions, games, ticketing, and safety procedures.
• Assist guests with gameplay, ticket redemption, and prize selection professionally and enthusiastically.
• Monitor activity areas to ensure guest safety and compliance with all FEC rules and operational guidelines.
• Operate and maintain arcade machines, virtual reality attractions, and other entertainment equipment.
• Perform light troubleshooting or resets on malfunctioning machines and promptly report maintenance needs.
• Maintain cleanliness and organization of all FEC areas, including gaming zones, seating areas, and redemption counters.
• Assist with cash handling, token or card transactions, and POS operations.
• Support the setup and execution of private parties, special events, and group programs within the FEC.
• Replenish redemption inventory and monitor supply levels.
• Engage with guests to enhance their experience, promoting other resort amenities and activities.
• Ensure all safety, sanitation, and guest service standards are consistently maintained.
• Assist with opening and closing procedures, including inspection and inventory tasks.

• Previous experience in an entertainment, arcade, theme park, or hospitality environment preferred.
• Strong interpersonal and guest service skills with an outgoing, energetic personality.
• Ability to multitask in a fast‑paced environment while maintaining professionalism.
• Basic technical or mechanical aptitude to operate and troubleshoot machines.
• Cash‑handling or POS experience preferred.
• Must be at least 16 years of age (18+ preferred).
• CPR and First Aid Certification required (or ability to obtain prior to start).
• Flexible schedule required, including evenings, weekends, and holidays.
• High school diploma or equivalent required.

$16.18 per hour. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.