Cage & Player's Club Cashier; Swing Shift

CAGE & PLAYER'S CLUB CASHIER (SWING SHIFT)

• Full-time

Boyd Gaming Corporation is one of the premier casino entertainment companies in the United States and continues to expand its presence across various gaming jurisdictions.

The Cage & Player's Club Cashier is responsible for providing superior service to both internal and external customers while performing varied cashier functions efficiently and honestly.

• Cashes checks, money orders, cashier checks, coins or chips and TITO's for customers and employees.
• Handles large amounts of money, accounting for total funds received throughout the day and at the end of each day.
• Issues players club cards and maintains member database; updates guest records, explains guest mail, re-issues lost coupons, and cashes direct mail offers.
• Effectively explains loyalty program structure and how to qualify for different levels of complimentary services and/or goods.
• Informs guests of and promotes all aspects of the players reward program.
• Exchanges foreign currency, cash coin, tokens or gaming chips for customers.
• Performs numerous telephone functions to and from central credit, other casinos, and departments within the Belterra Casino Resort & Spa.
• Maintains accountability over a cashier drawer.
• Works closely with Executive Hosts and VIP Gaming Services to ensure superior guest satisfaction.
• Is responsible for resolving customer service issues, concerns, or problems to ensure optimal guest satisfaction and has the resiliency to deal with difficult customers.
• Monitors TRU Currency/Coin/BV levels through the TRU backoffice system to ensure machines are replenished in a timely manner as levels decrease.
• Processes large amounts of currency for daily impressments of the Cage, TRUs, and ATMs.
• Ensures timely and accurate preparation of all daily worksheets, checklists and reports associated with the Cage, TRUs, and ATMs.
• Coordinates daily and month-end TRU close processes including completing daily drops and reconciling the TRU inventory.
• Transports currency and coin to appropriate areas.
• Understands the TRU and ATM software programs to correctly enter data into systems.
• Works closely with Revenue Audit to ensure accurate reporting of TITO information.
• Performs minor maintenance and troubleshoots minor problems related to the TRUs, Jet Sorts, and ATMs. Changes ribbon and paper on all machines.
• Coordinates with equipment vendors to ensure timely maintenance and reduce downtime on TRU's.
• Maintains the control and integrity of the Cage, TRU, and ATM inventory.
• Monitors and assists with dispatching slot machine service calls and jackpots.
• Performs all duties in a confidential manner.

• Ability to balance bank at end of shift.
• Ability to identify and accurately cash different denominations of gaming tokens, cash currency, checks, etc.
• Basic math skills.
• Strong organizational skills.
• Effective verbal and written communication skills.
• Ability to compose clear, accurate, and concise reports.
• Ability to obtain the appropriate work authorization per gaming regulations.
• Must be able to obtain and maintain all appropriate licenses and certifications per federal, state, and gaming regulations.
• Must be at least 21 years of age.

This knowledge and these abilities are typically acquired through the completion of a high school education, or equivalent, as well as on-the-job training.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.