Lending Quality Control Representative

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Full Time Appleton-Enterprise Ave., Appleton, WI, US

6 days ago Requisition

We currently have a career opportunity for a full-time Lending Quality Control Representative I based out of our corporate office (Enterprise) in Appleton!

The Lending Quality Control Representative I assists and supports credit union team members and members with post-closing consumer lending quality control functions. This includes reviewing variances to policies, processes, and procedures, along with reviewing accuracy of documentation.

The primary responsibilities of the Lending Quality Control Representative I role include but are not limited to:

• Promoting and upholding the Fox Purpose, Mission, Vision, and Values
• Handling post-closing loan functions as they relate to consumer loans
• Auditing and quality control of consumer loans
• Preparing files for storage and retention
• Tracking exceptions and assisting Loan Originators and Loan Processors to remedy errors and/or exceptions
• Tracking and following up on final titles and recorded liens
• Interacting professionally with internal team members, credit union members, outside third party vendors, and others.
• Answering, supporting, and troubleshooting items received from internal and external member phone calls, email, or other correspondence in a professional and timely manner.
• Following guided process and procedure when completing responsibilities.
• Completing work assignments by assigned deadlines.
• Maintaining a base knowledge of the applicable credit union products, processes, policies and systems.

Candidates for the Lending Quality Control Representative Iposition should possess:

• High school education or GED
• One to three years of financial institution or related experience preferred
• Proficient written and verbal communication skills
• Proficient use of Microsoft Office and other computer systems used for general use
• Proficient organizational and time management skills to balance workload and meet deadlines
• Detail-oriented
• Ability to work well independently and as part of a team

Hours:

Mon.

-Fri. 8:30am-5pm

Fox Communities Credit Union is an over $3 billion in assets community-based credit union serving more than 130,000 members at over 20 locations. We take pride in being a progressive, member-owned, full service financial institution dedicated to serving the community.

Fox Communities Credit Union believes our team members are our most important asset.
We offer a great team environment, competitive salary and an excellent benefit package which includes, medical, dental, vision, life, short term and long-term disability insurance, 401k (Roth and Traditional), which includes company contributions including match, paid time off and caregiver leave! As part of our commitment to the communities we serve we also offer all team members Paid Volunteer Time Off!

If you are enthusiastic about a rewarding career with a successful & growing credit union, apply now!

Equal Opportunity Employer of Protected Veterans, and Individuals with Disabilities.