Financial advisor support

Company Description

Gateway Financial Partners is an independent financial services firm headquartered in Glastonbury, Connecticut, supporting financial advisors across 26 states. The firms advisors focus on financial planning, wealth accumulation and distribution, wealth protection, and employee benefits for a wide range of clients. Gateway partners with LPL Financial, a registered broker-dealer and investment adviser, to offer securities and advisory services under established regulatory standards.

The organization emphasizes integrity, client education, and long-term relationships, providing advisors and their teams with resources and support to deliver thoughtful, compliant financial guidance.

The Financial Advisor Support role is a full-time, on-site position based in Appleton, WI. This role assists financial advisors with day-to-day client service activities, including preparing documentation, processing account changes, and coordinating client meetings. Responsibilities include maintaining accurate client records, responding to client inquiries, and helping advisors with scheduling, follow-up, and workflow management. The position also supports the preparation of reports and presentation materials, ensures compliance with firm procedures, and collaborates with advisors and internal partners to deliver a professional and efficient client experience.

• Candidates should possess strong client service and communication skills, including clear verbal and written communication and a professional, empathetic approach to client interactions.
• Candidates should possess organizational and administrative skills, such as time management, attention to detail, and the ability to manage multiple tasks and deadlines in a structured environment.
• Candidates should possess basic financial and analytical skills, including comfort working with numbers, reviewing documents for accuracy, and learning core financial and investment concepts.
• Candidates should possess technology skills, including proficiency with office productivity tools (e.g., word processing, spreadsheets, email, calendars) and the ability to learn firm-specific systems and CRM platforms.
• Candidates should possess collaboration and problem-solving skills, such as the ability to work effectively with advisors and team members, anticipate needs, and resolve routine issues independently.
• Relevant experience in financial services, banking, or a client-focused professional setting is beneficial.
• An associate or bachelor's degree in business, finance, or a related field, or equivalent experience, is preferred.
• Familiarity with regulatory and compliance concepts in financial services, or a willingness to learn them, is advantageous.