Loan & Title Specialist

Job Details

Job Location:

Appleton Acura - Appleton, WI 54913

Position Type:
Full Time

Salary Range: $42,000.00 - $50,000.00 Salary

Bergstrom Acura of Appleton

At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!

• Loan Processing:
  Prepare and process loan applications, ensuring accuracy and compliance with all regulations and company policies.
• Title Management:
  Handle all aspects of vehicle titling, including preparing and submitting title applications, resolving any title-related issues, and coordinating with state agencies.
• Guest Interaction:
  Work directly with guests to explain financing options, answer questions, and provide support throughout the loan and title process.
• Compliance:
  Ensure all paperwork and documentation meet state and federal regulations, including privacy laws, credit application policies, and finance disclosures.
• Documentation:
  Maintain accurate records of all loan and title transactions. Prepare reports and reconcile accounts as needed.
• Collaboration:
  
  Work closely with the sales and finance teams to provide a seamless experience for our guests. Communicate effectively with financial institutions to manage loan approvals and funding.

• Monday–Thursday:
  Shifts scheduled between 8:00 AM – 7:00 PM
  • 2 early shifts / week (8:00 AM – 5:00 PM)
  • 2 late shifts / week (10:00 AM – 7:00 PM)
• Friday: 8:00 AM – 6:00 PM
• Saturday: 8:00 AM – 5:00 PM
• Scheduled 2 Saturdays per month, with one weekday off during those weeks

Salary pay of $42,/year based on relevant experience.

• Experience:
  
  Previous experience in automotive finance, loan processing, or title management is preferred.
• Knowledge:
  Strong understanding of loan processing procedures, title regulations, and automotive sales processes.
• Attention to Detail:
  Exceptional attention to detail and organizational skills. Ability to manage multiple tasks simultaneously.
• Guest Service
  
  Skills:
  
  Excellent communication and interpersonal skills with a focus on delivering exceptional service.
• Technical
  
  Skills:
  
  Proficiency with finance and title software, as well as standard office applications (e.g., Microsoft Office).
• Education:
  
  High school diploma or equivalent is required. Additional certification in finance, accounting, or a related field is a plus.

At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here’s what you can expect when you join our team:

• Competitive Compensation
• Comprehensive Benefits:
  Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
• Generous Time Off:
  Two weeks of PTO starting on your first day (for full-time team members)
• Exclusive Discounts:
  Save on vehicles, service, and parts
• Financial Security: 401(k) plan with company match (for full-time team members)
• Work-Life Balance:
  Paid holidays (for full-time team members)
• Wellness Support:
  • Wellness Program
  • Free Team Member Clinic
  • Access a Free Health Coach
  • Employee Assistance Program
• Team Recognition:
  Employee Referral Program
• Career Development:
  Ongoing training and opportunities for growth and advancement

At Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team!

Bergstrom Automotive, established in 1982 in Neenah,…