Community Support Program; Csp Case Manager

COMMUNITY SUPPORT PROGRAM (CSP) CASE MANAGER

Job Category
:
Counseling

Requisition Number
: COMMU
002289

• Posted :
  February 17, 2026
• Part-Time

Showing 1 location

Ladysmith, WI 54848, USA

Your New Beginning Starts Here!

Live - In Position

We’re more than a human services agency—we’re partners in transformation, walking alongside you on the journey to a fuller, richer life.

We are seeking passionate and committed individuals to work with individuals, couples, families, groups, and businesses with a wide range of emotional and mental health issues.

For over 35 years, Aurora has been a leader in providing customized services that support individuals with disabilities, chronic mental illness, and traumatic brain injuries in residential settings. We value employees that are passionate about making people smile every day by empowering them to live as independently as possible.

Responsibilities

• Under the direction of CSP Director and/or Clinical Coordinator, provide case management, crisis intervention, and community support services to consumers
• Develop realistic individual treatment plans/in-depth assessments based on consumer’s changing needs, closely consulting with consumers and other team members
• Monitor treatment progress, and provide follow-up services
• Work side by side with consumers to assist in acquiring independent living skills pertaining to activities of daily living, vocational adjustment, interpersonal skills, social, recreational, and leisure activities
• Facilitate consumer groups to enhance the acquisition of skills necessary to improve the consumer’s quality of life
• Coordinate all treatment services, assess CSP consumer symptoms, and maintain regular in-person contact with consumers
• Assess crisis situations, intervene appropriately, and work autonomously
• Complete all necessary documentation as required by certification, funding source, and program standards
• Write reports that conform to prescribed style and format
• Maintain records documenting time spent with individual consumers, time utilization, meeting locations, individual consumers involved and their symptoms/status
• Monitor treatment plans, attend 6-month reviews/update, write progress notes based on treatment plans, and objectives/goals
• Consult with peers, supervisors, and other professionals regarding cases, treatment plans, interventions, approaches, etc.
• Attend staff meetings as required, advocating for the consumer
• Effectively present information to management, staff, and other organizational groups
• Demonstrate positive working relationships with consumers, staff, and other professionals
• Promote positive consumer relations
• Provide consultation, education, and counseling services to family/support systems involved with CSP as needed
• Complete agency training and review of company policies/procedures
• Maintain consumer confidentiality standard consistent with DHS 75 and HIPAA regulations
• Perform other duties as assigned

Requirements/Qualifications

• Bachelors degree in related field with 1,000 hours of supervised post-degree clinical experience, or a field other than behavioral sciences with 2,000 hours of supervised post-degree clinical experience with person who have chronic mental illness
• Proficient use of Windows applications - Microsoft Word, Excel, Outlook, and ACCESS
• Excellent spelling, grammar, and written/verbal communication skills
• Have a valid driver’s license, reliable transportation, and be insurable
• Acceptable background verification
• Option to get paid before payday
• Opportunities for advancement in a growing, hire-from-within company
• Employee discount - Verizon and Dell
• Health Insurance
• Life Insurance
• Vacation/Personal Hours
• Employee Stock Ownership
• Employee Achievement Program
• Longevity Bonus for Part Time or Full Time Employees
• Casual dress (no uniforms), fun work atmosphere
• And more

If you are looking to make a difference, join the Aurora team! Aurora Community Services is proud to be an Employee Owned Company! An EOE/AA Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.