Manager of Coding

OVERVIEW

This is an excellent opportunity for an experienced medical coding leader looking to advance their career with a highly collaborative Revenue Cycle team. We're seeking a Manager of Coding who is passionate about developing people, improving operational performance, and ensuring coding excellence across the organization.

Day Shift Hours

• Set daily priorities, monitor accounts not coded, train and support coding specialists in assigning diagnoses and procedure codes for billing and statistical purposes.
• Train, instruct, and provide support to coding, charge entry and Accounts Receivable (AR) teams as appropriate regarding coding compliance, regulatory provisions, and/or third‑party payer requirements.
• Supervise, hire, train, onboard, evaluate, and develop staff through professional development, performance feedback, and coaching to support employee skills and growth within the organization.
• Develop reports and analyze data and other tools to identify areas for improvement, recommend solutions and solve complex problems.
• Train, instruct, and provide support to coding, charge entry and Accounts Receivable (AR) teams as appropriate regarding coding compliance and regulatory provisions.
• Ability to set and track benchmarks. Meets goals set by leadership related to the revenue cycle.
• Clearly communicates goals, expectations, and needs of the department and organization.
• Promotes an environment of teamwork and service excellence within the department.
• Works with all levels of management in analyzing new services, departments or reengineering of departments to appropriately develop charge/order entry processes and additions to the charge master for operational systems.
• Ensures coordination of coding between HIM and charge master.
• Assists in coding‑related denial resolution and provides coding‑related information needed to resolve root‑cause issues impacting AR and collection rate goals.
• Works cooperatively with other Revenue Cycle managers to analyze coding practices, maximize collection activities and ensure compliance with applicable industry rules and regulations.
• Plans, develops and deploys coding education across the organization.
• Develops and remains accountable to budgets related to assigned cost centers.
• Insures compliance with regulatory and contract standards related to charging and coding.
• Excellent communication and interpersonal skills to include the ability to resolve conflicts and build a strong team.
• Ability to function independently and deal with multiple, simultaneous projects.
• Aptitude to recognize personal strengths and weaknesses and develop goals for professional growth and achievement.

To perform the job successfully, an individual should demonstrate the following behavior expectations.

• Quality – Follows policies and procedures; adapts to and manages changes in the environment; demonstrates accuracy and thoroughness giving attention to details; looks for ways to improve and promote quality; applies feedback to improve performance; manages time and prioritizes effectively to achieve organizational goals.
• Service – Responds promptly to requests for service and assistance; follows the Mercyhealth Critical Moments of service; meets commitments; abides by MH confidentiality and security agreement; shows respect and sensitivity for cultural differences; and effectively communicates information to partners; thinks system wide regarding processes and functions.
• Partnering – Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; exhibits objectivity and openness to others views; demonstrates a high level of participation and engagement in day‑to‑day work; gives and welcomes feedback; generates suggestions for improving work; embraces teamwork, supports and encourages positive change while giving value to individuals.
• Cost – Conserves organization resources; understands fiscal responsibility; works within approved budget; develops and implements cost‑saving measures; contributes to profits and revenue.

Required

Education:

Bachelor’s Degree in a…