Pharmacy Manager

Job Purpose and Summary

At CVS Health, Pharmacy Managers lead a pharmacy team to provide exceptional patient care, ensure compliance with regulatory and safety standards, support program awareness, and drive continuous improvement in a retail pharmacy environment.

• Live the company purpose by managing and improving patient health through safe dispensing, counseling, and immunization practices.
• Oversee pharmacy team during bench shifts, coach and support performance, and follow workflow procedures.
• Ensure accurate prescription fulfillment and safety guardrails at every workstation.
• Contribute to positive patient experiences through empathy, collaboration, and resolution of insurance or medication issues.
• Offer and deliver immunizations, train pharmacy technicians to immunize, and maintain competency.
• Manage pharmacy inventory, safeguard cold‑chain products, and apply best practices.
• Conduct onboarding for technicians and pharmacists, ensuring timely completion of required training and licensure.
• Maintain full compliance with state Board of Pharmacy regulations and raise any concerns to the Rx Director.
• Partner with the Store Manager to build and maintain a talent pipeline of cross‑trained, licensed colleagues.
• Supervise Staff Pharmacists and District Support Pharmacists, manage performance through observation, feedback, and annual reviews.
• Stay flexible with scheduling, support a safe, inclusive, and engaging team dynamic, and create or delegate pharmacy schedules.
• Review business reports for operational insights and develop action plans to close gaps in workflow, service, patient care, and compliance.
• Build a culture of safety, empowerment, and inclusion, encouraging psychological safety and constructive feedback.
• Maintain clinical and technical skills through required and continuing education, and expand knowledge to better support patients.
• Support access to care and patient outcomes through pharmacist‑delivered clinical services such as testing, prescribing, and counseling.

• Active Pharmacist license in the state where the store is located.
• Active National Provider Identifier (NPI).
• Not on the DEA Excluded Parties list.
• 1–2 years of experience as a pharmacist.

• Reliable attendance, including nights and weekends.
• Ability to complete required training within designated time frames.
• Strong focus and multitasking to meet patient and business needs.
• Attention to prescription accuracy and label consistency.
• Excellent customer service, communication, and active listening.
• Mathematical reasoning for medication calculations.
• Problem‑resolution skills with challenging interactions.
• Physical abilities including lifting up to 20 lbs, standing, and reaching.
• Clear verbal communication for complex instructions.
• Leadership to motivate, delegate, reinforce, and coach team members.
• Adaptability and accountability in changing circumstances.

• Mobile, remaining upright for extended periods.
• Lift, scan, and bag items up to 20 lbs.
• Reach overhead, stretch, or grasp objects.
• Repeated finger movements (typing, picking).
• Stoop with full use of lower extremities.
• Maintain visual acuity for small parts.

• Completion of CVS Pharmacy Manager Emerging Leader program.
• 3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market as needed.

• Full time, 40 hours per week.
• Pay range: $65.00–$85.00 (base hourly rate or annual salary). Bonus, commission, or incentive programs may apply.

• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and additional resources.