Donor Registration Attendant Job Appleton area,Wisconsin USA,Healthcare

Location 4406 West Spencer Street,Appleton, WI, 54914,United States
Employee Type PT Non-Exempt 20-29

Join a team dedicated to saving lives every single day—that’s what working at The Community Blood Center (CBC) is really all about. CBC works closely with a community of volunteer blood donors to ensure a reliable blood supply is available to more than 40 hospitals. By joining CBC, you play an instrumental role in making this happen.

JOB SUMMARY:

Responsible for donor services functions which include greeting donors/guests, donor registration, cafe duties and associated clerical duties.

SCHEDULE:

Part
-time position, 20-25 hours/week, working a variable schedule depending on donor center and mobile blood drive hours

ESSENTIAL DUTIES AND RESPONSIBILITIES:

2. Greets and registers donors, instructs donors to review Ready Donor information and answer Donor Heath History Questionnaire.

3. Greets guests/contractors and contacts appropriate blood center personnel. Notifies appropriate CBC personnel of deliveries.

4. As needed, performs donor registration activities at alternate fixed sites and mobile blood drives.

a. Monitors donors for any adverse post-donation reactions and summons assistance from the collection staff.

b. Serves refreshments to donors. Replenishes the refreshments and cafe supplies. Maintains a clean, neat setting in the cafe, including any housekeeping tasks indicated.

6. Monitors and submits supply order forms to purchasing agent on a timely basis.

7. As directed, assists in training of new employees and volunteers.

8. Encourages donors to schedule future donation appointments prior to their departing.

9. Provides donors with information regarding the blood center, blood donation types and/or CBC programs and their donation level.

10. Assist donor and promote donor app, Lifesaver Rewards and all marketing promotions.

11. Demonstrates knowledge of applications/software used by department including, but not limited to: MS Office, Hema Connect, Hema Collect, Ready Donor, Donor App, Volgistics, Employee Portal, UKG, Concur.

12. Assists with clerical, reception tasks and any other duties as assigned.

13. Complies with all policies and procedures as outlined in the CBC Employee Handbook, CBC SOPs or directives. Maintains current level of job-related skills by attending in-service, training sessions and reading publications.

JOB QUALIFICATION REQUIREMENTS:

This position requires excellent verbal and written communication skills and the ability to relate well with others.
Strong, flexible interpersonal, data entry/computer skills.
Must be attentive to detail and possess good follow through skills.
Must maintain confidentiality of CBC and donor information.
Must act in a professional manner.
Reliable transportation, a valid driver’s license, and the ability to travel throughout the service territory to mobile blood drives and donation centers are required for this position.
Employee may occasionally be required to lift objects or materials weighing up to 35 pounds.

BENEFITS AND PERKS:

We take care of our team — from competitive wages and valuable training to comprehensive benefits packages. Depending on hours worked, this position can offer:

Dental insurance fully paid by CBC
403(b) retirement savings plan with matching contributions
Employee Assistance Program
Discounted YMCA Membership
Employee referral bonuses
Regular employee forums and committees — everyone on our team has a voice!

Community Blood Center, Inc. is an Equal Opportunity Employer M/F/Disability

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