Patient Access Specialist

Theda Care -  - Responsibilities:
Schedule and pre-register patients including obtaining and validating demographic and insurance information while maintaining a 95% quality rating and meeting productivity metrics;
Review patient benefits to create patient estimates while determining patient’s financial liability, collecting and processing payments from patients;
Answer phones, take appropriate action, and forward to appropriate departments;
Process patient pre-registrations and admissions timely and accurately;
Proactively problem solve access issues that arise when scheduling to meet stakeholders’ needs