Community Health Worker - CRC South

Position Type Full Time

Education Level 4 Year Degree or Equivalent Experience

Travel Percentage Up to 25%

Category Nonprofit
- Social Services

Job Purpose:

This is a professional administrative position providing program support, obtaining community resources, connecting with hospitals and clinics, assisting with client paperwork needs, and compliance with the criteria set forth in the Certified Community Behavioral Health Clinics (CCBHC) grant. This position will serve as a liaison between the CCBHC grant team and the program which the individual is assigned to.

_(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)_

• This individual will provide effective leadership and relationship building with the CCBHC team, the team assigned to the program, local hospitals and clinics, and the clients.
• Locate and coordinate various community resources, day programs, and outside service providers to assist program staff as they serve clients.
• This individual will be responsible for completing all forms and capturing all data required by the CCBHC criteria outlined in the regulations to help support achieving program outcomes.
• Develops and maintains effective working relationships with professionals and networks.
• Actively participates in Behavioral Health Clinic /CFI committees, task forces, and work groups relevant to the program, focusing on quality improvement and enhanced service delivery.
• Assist clients in identifying community resources to meet their diverse needs and provide outreach/direct linkage to services.
• Responsible for the timely and accurate completion of administrative data collection as required by regulations. This includes NOMs data collection and collecting and updating client demographic data in CFI's electronic health record.
• Assist clients in scheduling and attending doctor appointments as needed
• Conduct post-CRC follow-up with clients to ensure coordination of care and goal completion.
• Work in partnership with Behavioral Health Clinic programs to serve as a CCBHC grant ambassador and trainer for program staff.
• Attend and participate in CCBHC and program-specific department weekly meetings.
• Administer intake, discharge, and six-month National Outcomes Measures (NOMs) reassessment interviews as well as various screenings and assessments as required by the CCBHC criteria outlined in the regulations.
• Develop and enhance cooperative professional relationships with local community agencies, significant to the community, resources available for clients.
• Report to appropriate staff any changes in consumer behavior and functioning when observed
• Attends and participates in staff meetings, in-service training seminars, and conferences as required.
• Occasionally will travel outside of the office to meet with clients for data collection or transport to appointments.
• Other duties as assigned.

Minimum Required

Education:

Bachelor's degree in social work, Public Health, Health Care Administration, Criminal Justice, or other relevant degrees/experience. Administrative or leadership focus preferred.

Minimum

Required Experience:

Administrative or leadership focus preferred. Minimum of 1 year of experience working with adults with severe and persistent mental illness.

Required License
- Certification
- Registration:

Issued By Governing Body (if applicable): N/A

Travel Type:
Up to 25%

Required Valid Driver's License:
Valid Wisconsin driver's license

Required Auto Insurance:
Vehicle liability insurance in accordance with Agency policy

• Certification as a functional screener is not required but desired.
• Ability to serve those with serious mental illness (SMI) and co-occurring disorder (COD) substance use/abuse disorders (SUD).
• Effective oral and written communication, time management, and mathematical skills.
• Ability to effectively communicate clearly and concisely in both oral and written form.
• Knowledge and execution of Evidence Based Practices for SMI/SED/SUD/COD and trauma in adults and children.
• Competent in the administration of screenings, assessments, and documentation for adults.
• Knowledge of the service continuum and network of adults and disability service providers in Milwaukee County.
• Comprehensive knowledge of the range of needs of adults living in the community.
• Demonstrated proficiency using a laptop and navigating through a variety of Microsoft programs with the ability to learn Agency computer software.
• Takes responsibility for the quality and timeliness of work and achieves results with little oversight.
• Adapts to changing business n