Scheduler, Healthcare

• Collect data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services
• Coordinate scheduling and referrals to other healthcare providers and services
• Obtain approval for schedule changes or cancellations as appropriate
• Assist with maintaining and updating provider contact information
• Enter medical appointments, special instructions, and patient information into the electronic medical system
• Follow site-specific protocols and maintain up-to-date documentation to ensure compliance
• Perform other duties as assigned
• Support the Eye POD through appointment scheduling, rescheduling, referrals, and Work Qs

• High School diploma/GED or 10 years of work experience
• No experience required
• Frequent lifting/carrying and pushing/pulling objects weighing 0–25 lbs.
• Frequent sitting, standing, walking, reaching, and repetitive foot/leg and hand/arm movements
• Frequent use of vision and depth perception for near and far distances and to identify and distinguish colors
• Frequent use of hearing and speech for oral communication
• Ability to hear alarms and malfunctioning machinery
• Frequent keyboard use/data entry
• Occasional bending, stooping, kneeling, squatting, twisting, and gripping
• Occasional lifting/carrying and pushing/pulling objects weighing 25–50 lbs.
• Rare climbing
• Required professional license and/or certifications:
  None
• Availability for Monday–Friday day-shift hours

Demonstrates strong data entry skills and the ability to coordinate patient scheduling and referrals effectively. Maintains compliance with site-specific protocols while ensuring accurate documentation and communication.

• Data Entry
• Appointment Scheduling
• Patient Coordination
• Compliance Documentation
• Communication Skills

• Data Entry
• Appointment Scheduling
• Patient Coordination
• Documentation
• Compliance

• Communication Skills
• Organizational Skills

• Patient Services
• Healthcare Providers
• Referral Coordination
• Site-Specific Protocols

• Electronic Medical System