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Patient Services Representative

Job in Appleton, Outagamie County, Wisconsin, 54914, USA
Listing for: Ear, Nose & Throat Specialists of Wisconsin, SC
Full Time position
Listed on 2026-10-05
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
Job Description & How to Apply Below
Job Description

Job Description Patient Services Representative Join Our Team at Ear, Nose, and Throat Specialists of Wisconsin! Are you passionate about helping others, love delivering great customer service, and thrive in a positive, team-first environment? If so, we'd love to meet you! Ear, Nose, and Throat Specialists of Wisconsin is growing—and we're looking for someone with a welcoming personality and a can-do attitude to join our team!  

At ENT Specialists of Wisconsin, we believe in more than just work—we believe in balance, support, and a culture where every employee feels heard and valued. If you're looking for a workplace where people genuinely care about each other and where your contributions matter, you've found it.  What Makes Our Workplace Special:

Flexible working hours for better work-life balance

Autonomy in your role and the ability to make a real impact

Growth opportunities and on-the-job trainingA relaxed, casual environment with supportive, friendly coworkers

Fun company perks and a people-first culture

What You'll DoDeliver exceptional customer service—every interaction matters!

Confirm online bookings and greet patients with warmth and professionalism

Verify patient demographics and scan insurance cards/documents

Answer incoming calls and assist patients with scheduling appointments

Prep patient charts for upcoming visits

Accurately enter and manage patient data in our EMR system

Collaborate with the team through EMR, email, and Microsoft Teams

What We're Looking For:

A high school diploma or equivalent

At least 1 year of experience in a customer service or office setting

Available 40 hours/week Monday-Friday Position primarily located in Appleton Willingness to occasionally travel to our other Fox Valley clinic locations to provide coverage

Why You'll Love Working Here:

Generous paid time off (starts accruing immediately!)Schedule flexibility that fits your life Comprehensive health care coverage (individual & family)
Annual education allowance
401(K) retirement plan + year-end profit sharing

Company-paid short- and long-term disability coverage

Paid holidays—including a personal “floating” holiday just for youIf you're looking to join a compassionate, dynamic team where people come first, apply today!

Compensation details: 17-21 Hourly WagePIdaf
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