Concierge, American Club req

Concierge, The American Club

Work Mode:
Onsite

Location:

Kohler, WI

Opportunity

Our team at The American Club leads the Midwest’s only five-diamond, five-star hotel, offering elegant accommodations and unparalleled service that has stood as an icon of gracious hospitality for 100 years. Join our guest services team—the heartbeat of our business and the warmth our guests remember long after their stay.

• Responsible for making reservations for future or in-house guests for dining, spa, golf, wellness activities and more.
• Provide guests with daily hotel tours and access to the business center.
• Maintain a working knowledge of all resort properties and onsite facilities including hours of operation, as well as daily activities and area attractions.
• Provide guests with information on hotel facilities and history.
• Inform other shifts of daily activities through the use of the Concierge logbook or notes.

This is a full-time position working weekdays and weekends. Shifts vary between 8:00am and 10:00pm.

• 1-2 years of hospitality or lodging experience preferred.
• Demonstrated knowledge of local areas, Kohler's history and The American Club strongly preferred.
• Advanced written and oral communication skills necessary.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly range for this position is $14.50 - $21.70. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles  addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact  Kohler Co. is an equal opportunity/affirmative action employer.

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement.