Housekeeping Attendant PM

About Our Property

Welcome to The Dellshire, a distinctive pre‑build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four‑star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality.

The Housekeeping Attendant PM is responsible for maintaining the cleanliness, presentation, and overall appearance of guest rooms, public areas, and back‑of‑house spaces during evening operations at Dellshire Resort. The role focuses heavily on guest service, public area upkeep, room refreshes, responding to guest requests, and ensuring the resort maintains exceptional cleanliness standards throughout the evening hours.

• Maintain cleanliness and presentation of all assigned public areas, guest corridors, elevators, restrooms, and back‑of‑house spaces during PM shifts.
• Complete guest room refresh services, turndown service, and special cleaning requests as assigned.
• Respond promptly and professionally to guest requests for towels, linens, amenities, cribs, rollaway beds, and miscellaneous items.
• Remove trash, used linens, and soiled items from guest rooms and public spaces.
• Sweep, vacuum, mop, sanitize, and polish floors and surfaces according to Dellshire Resort standards.
• Clean windows, mirrors, fixtures, furniture, and high‑touch surfaces to maintain sanitation standards.
• Restock housekeeping closets, carts, and supply stations throughout the shift.
• Monitor and maintain cleanliness in guest‑facing areas including lobby spaces, pool areas, hallways, arcade/FEC spaces, and restrooms.
• Assist with evening deep‑cleaning assignments and special projects as directed.
• Report maintenance concerns, safety hazards, damages, or missing items immediately to leadership.
• Follow all resort safety, sanitation, and chemical handling procedures.
• Handle Lost & Found items according to resort procedures.
• Support other housekeeping and resort operational needs as assigned by leadership.
• Maintain professionalism and positive interactions with guests and fellow Realm Keepers at all times.

• Previous housekeeping, hotel, resort, or custodial experience preferred, but not required.
• Strong attention to detail and cleanliness standards.
• Ability to work independently and as part of a team.
• Excellent guest service and communication skills.
• Basic English communication skills preferred.
• Ability to work efficiently in a fast‑paced hospitality environment.

• Be part of a resort that blends luxury and adventure in a storybook setting.
• Work with a team that values creativity, collaboration, and connection.
• Experience professional growth in a dynamic, pre‑opening environment with room to make your mark.
• Competitive pay.
• Associate recognition programs.
• Exclusive discounts and family perks.
• Free employee meal daily.

Pyramid Global Hospitality is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. This document describes the general nature and level of work required of people in the job; it is not intended to be an all‑encompassing list of responsibilities, duties, and skills.