NA People Solutions Advisor

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU.

The NA People Solutions Advisor plays a key role in coordinating and executing HR operations processes across the U.S. and Canada. This role ensures alignment with corporate policies, compliance with local legislation, and consistency with our HR Operating Model while supporting the objectives of the business. The NA People Solutions Advisor provides dedicated on-site support to plant-based leaders and employees, enabling effective HR self-service and delivering high-quality HR operational activities.

In this role, you will:

• Execute time-sensitive HR transactions in Workday and UKG, ensuring accuracy, compliance, and timely completion. Track cases through the case management system and meet agreed turnaround times.
• Serve as a subject matter expert for HR teams, employees, and managers on Workday business processes, offering navigational support, education, and promoting self-service when possible.
• Identify process gaps and recommend improvements. Collaborate with other global HR partners to address risks and implement continuous improvement initiatives.
• Maintain updated process documentation in accordance with local legislation and internal policies. Drive process standardization across North America in alignment with the HR Operating Model.
• Monitor HR operational metrics, ensuring compliance with service level agreements (SLAs) and process efficiency targets.
• Partner with local Talent Business Partners to support business objectives and people strategy.
• Provide responsive, high-quality service to employees and managers.
• Collaborate with external vendors such as Benefits, Payroll, and HR service providers.
• Work cross-functionally with the Legal Department and HR Operations team members to ensure compliance and operational excellence.

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

• Bachelor’s degree in business administration, Human Resources, Psychology or related field preferred.
• 2+ years of professional experience in HR Operations or a similar HR or service delivery role.
• Strong communication, analytical and customer service skills, and the ability to build relationships, solve problems, and drive process improvements.
• Knowledge or…