Lead Account Technology Strategist

Lead Account Technology Strategist (CAS) at Citrix

Cloud Software Group (CSG) supports more than 100 million users worldwide. The Lead Account Technology Strategist is a trusted advisor who leads the end‑to‑end customer journey, develops technology roadmaps, and identifies opportunities that create value for large organizations.

• Bilingual in French and English to support US and Canadian customers.
• Develop strategic partnerships and trusted relationships with senior technical stakeholders.
• Maintain essential relationships across all levels through consistent communication.
• Create strategic plans that align with customers’ future goals in dynamic environments.
• Provide technical thought leadership and articulate industry trends.
• Orchestrate technical engagement and resources to meet customer needs.
• Overcome technical and competitive objections to accelerate the sales cycle.
• Demonstrate solution value to ensure high customer satisfaction.
• Conduct product demonstrations and technical presentations remotely or on site.
• Engage in continuous discovery with SAs, PSEs, PMs for new features.
• Build multi‑product proof of concept solutions.
• Manage customer concerns, from licensing to extensive product needsoler.
• Conduct regular case reviews and proactively address issues.
• Maintain thorough records in Salesforce for internal reviews.
• Serve as an external spokesperson and evangelist.
• Provide efficient updates to Sales and Sales Engineering leadership.
• Present and communicate effectively at the executive level.
• Own or collaborate on initiatives that influence UObject. sales revenue.
• Maintain a solid understanding of competitive technologies.
• Provide team thought leadership and best‑practice feedback.
• Mentor and lead other ATS professionals.
• Work cross‑department ць to align strategic initiatives.
• Adapt quickly to technological changes to create new business value.
• Understand customer industries, trends, and regulatory environments.
• Take ownership of outcomes and accountability for commitments.
• Drive revenue through upselling, cross‑selling, and new business development.
• Align technology solutions with the customer’s broader business strategy.
• Assist in GTM strategy and product direction outside the ATS organization.

• DaaS / VDI
• Applications
• Enterprise Browser
• Enterprise Mobility Management
• Networking
• Enterprise Security
• Data Management
• Data Analytics

• Understanding of CSG’s competitive domain and mileage.
• Passion and forward‑thinking nature for technology.
• Strong grasp of business processes and their implementation.
• Analytical and negotiation skills at C‑level.
• Clear explanation of tech and business concepts.
• Ability to develop and restructure teams while inspiring development.
• Track record of delivering revenue and accurateาถ ค predictions.
• Independent work capability with limited oversight.
• Prioritization and management of diverse tasks, objectives, and risks.
• Excellent oral, written, and presentation communications.
• High level of specialized sales and product knowledge.

• Bachelor’s degree or equivalent experience.
• 7+ years of technical customer service in high‑tech indirect sales, procurement, or related environments.
• Travel availability.

• Citrix Certified Expert Virtualization (CCE‑V)
• Citrix Certified Professional – Virtualization
• Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified (CC‑VAD‑CC)
• Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure Certified (CC‑VAD‑MA)
• Citrix Virtual Apps and Desktops Service Integration with Amazon Web Services Certified (CC‑VAD‑AWS)
• Microsoft Certified Azure Administrator or Azure Solutions Architect
• AWS Certified Cloud Practitioner
• Google Associate Cloud Engineer
• Updated Security Certifications