Endpoint System Administrator

Endpoint System Administrator

Camp Murray, WA

This position reports to the Policy and Planning Manager within the Information Technology division and is responsible for performing system administration and overseeing daily functions related to the management of agency endpoint devices such as desktops, laptops, and cell phones.

• Perform administrative tasks associated with an endpoint management system, including setup, configuration and management. Responsible for ongoing care and health of the endpoint management system.
• Integrate and transition to technology solutions as necessary to ensure adequate management of endpoint services.
• Configure device/endpoint policies and compliance rules within endpoint management system.

• Independently troubleshoot and resolve intermediate and advanced endpoint support requests.
• Proactively and regularly communicate with affected customers/users regarding status of support request.
• Prioritize support requests based on security/risk, agency need, and user experience.

Responsible to ensure long-term enhanced value delivery for agency endpoint devices necessary to ensure devices are protected and capable of providing business value and an optimal end user experience.

The experiences listed above may be gained concurrently.

• Bachelor's degree in computer science or related field.

• Intune Admin Certificate (MD-102).
• Microsoft Certified Solutions Expert (MCSE).
• Microsoft Certified Modern Desktop Administrator Associate.

• Deploy and manage modern workplace endpoint solutions using Microsoft Intune, Windows Autopilot, and Microsoft 365 Defender.
• Device enrollment, provisioning tools, and automation for Windows, macOS, iOS, and Android platforms.
• Leverage Microsoft 365 admin tools, Endpoint Analytics, and reporting platforms to track device health, security, and adoption.
• Ensure compliance with relevant laws, regulations, and industry standards.
• Take action to learn and grow.
• Meet the needs of others.

• Microsoft Entra , RBAC, Conditional Access, device compliance policies, and Microsoft Purview.
• Security and compliance frameworks such as DISA STIGs, DoD RMT, CIS Benchmarks, NIST 800-53/800-171 controls, auditing requirements, and secure configuration baselines.
• Patch life cycles, CVE/CVSS, WSUS/WUfB, Defender for Endpoint threat exposure metrics, and rollout risk management.

Wage/salary depends on qualifications or rules of promotion.

Must successfully complete the appropriate background checks required for employment. Must be willing to sign releases of information and shall not have access to any investigative materials and files. The processing of background checks can take up to six months post-employment. Failure to successfully pass a background check may be cause for termination.

Willingness to work on a Military Controlled Access Installation. Camp Murray utilizes the Defense Biometric Identification System (DBIDS) for entry to the installation. Must meet access requirements / background check.

This position is represented by the Washington Federation of State Employees (WFSE).

The standard work schedule is Monday through Friday, 8 hours a day, or a four‑day per week schedule, 10 hours per day, with either Mondays or Fridays off. The actual work hours will be established between the employee and supervisor and will start no earlier than 6:00am and end no later than 6:00pm.

This position may be eligible for some telework. The incumbent will work with their supervisor to…