Business Process Analyst II​/III

** Your opportunity**:

As a Business Process Analyst II for Greenheck Group you will assist in identifying, defining and tracking projects in the business unit as it relates to systems.  This may include, but is not limited to, business unit yearly critical few initiatives, corporate projects, defining current business processes, system utilization and the exploration of new processes and tools to eliminate waste and provide faster and more accurate throughput within the facilities.

Work with multiple functional areas of the business to identify specific IT/systems initiatives and coordinate corporate resources in support of these projects.

As a Business Process Analyst III for Greenheck Group you will be responsible for defining, tracking, and managing process improvement efforts within the business unit as it relates to systems. Work in direct support of various key business unit functions including marketing, engineering and manufacturing initiatives to increase productivity, increase capacity, shorten lead-times, reduce costs, reduce errors and standardize product and processes.

Collaborate with corporate IT team and help the business unit to further utilize the current set of system tools as well as guide, develop and implement new and more productive ways to use the various systems.
** What you’ll be doing as a level II:
*** Work with Business Unit Managers to develop, manage, lead, prioritize and support an on-going list of system related projects that could directly correlate to customer satisfaction either internal or external, productivity gains and/or cost savings. Take ownership of projects and work with the necessary individuals throughout the lifecycle of the project from concept to completion. The ability to simultaneously manage multiple projects is essential to be successful in this role.
* Work with business unit sectors to define bottlenecks, standardize and/or enhance processes to execute opportunities for improvement which eliminate human error.
* Partner with the Corporate IT teams to assist in the definition of system requirements. Support process improvements in the definition and implementation of specific corporate IT initiatives as they impact the business unit. Lead change management within the business unit in all aspects of the change management process.
* Communicate programming needs to the centralized IT department and work closely with Programmers and/or IT Analysts to implement changes in an efficient and timely manner.
* Translate business requirements into system specifications. Gather, document and implement business requirements utilizing any/all GPS tools and techniques. Audit existing business processes to ensure procedures and best practices are being followed. Address all non-conformances and/or training to support procedures/processes.
* Provide technical support and troubleshooting of current systems used for all business unit processes. with an emphasis on manufacturing. This position will focus on the entire order to cash business process and the multitude of systems that may support these processes. Identify and implement improvements, coordinate and present process related training initiatives within the business unit as it relates to systems.

This includes but is not limited to JIRA, SAP, MII, etc.
* Develop processes, procedures and supporting documentation to enhance cost, quality and customer service while ensuring safety and compliance with government regulations.
* Mentor other analysts and provide facilitation assistance on relevant projects/project management information.
* May supervise support staff. If applicable, manage employee development planning as well as support, coordinate and execute the employee performance process. Effectively lead, train and/or mentor other analyst professionals on complex technical material and/or solutions.
* Identify, design, and maintain operational dashboards and automated data pipelines that consolidate data across ERP, WMS, and TMS platforms delivering clean, reliable datasets with meaningful narratives for operations and functional stakeholders.
* Identify, pilot, and embed AI and analytics tools into daily…