Claims Representative, Auto

Claims Representative, Auto

PRIMARY PURPOSE OF

THE ROLE:

To analyze and process low to mid-level auto and transportation claims.

• Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy.
• Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution.
• Identifies and pursues subrogation opportunities; secures and disposes of salvage.
• Communicates claim action/processing with insured, client, and agent or broker when appropriate.
• Maintains professional client relations.
• Performs coverage, liability, and damage analysis on all claims assignments.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

• Education:
  
  Bachelor's degree from an accredited college or university preferred. Secure and maintain the State adjusting licenses as required for the position.
• Familiarity with personal and commercial lines policies and endorsements.
• Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims.
• Knowledge of total loss processing, State salvage forms and title requirements, preferred.
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong organizational skills.
• Good interpersonal skills.
  
  Ability to work in a team environment.
• Ability to meet or exceed Service Expectations.

• Physical:
  Computer keyboarding.
• Auditory/visual:
  Hearing, vision and talking.
• Mental:
  Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.

When applicable and appropriate, consideration will be given to reasonable accommodations.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.