Claims Representative - Commercial Trucking

Claims Representative – Commercial Trucking Primary Purpose of the Role

To analyze and process low to mid-level auto commercial trucking and transportation claims.

• Process auto property damage and lower-level injury claims; assess damage, make payments, and ensure claim files are properly documented and correctly coded based on the policy.
• Develop and maintain action plans to ensure state-required contract deadlines are met and to move the file toward prompt and appropriate resolution.
• Identify and pursue subrogation opportunities; secure and dispose of salvage.
• Communicate claim action/processing with insured, client, and agent or broker when appropriate.
• Maintain professional client relations.
• Perform coverage, liability, and damage analysis on all claims assignments.
• Perform other duties as assigned.

Education & Licensing:
Bachelor's degree from an accredited college or university preferred. Secure and maintain the State adjusting licenses as required for the position.

Experience:

Three (3) years of personal line or commercial line property claims management experience or an equivalent combination of education and experience required to include knowledge of construction basics. Property estimating software experience a plus.

Skills:

Familiarity with personal and commercial lines policies and endorsements; ability to review and assess property damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third‑party claims; knowledge of total loss processing, state salvage forms and title requirements; excellent oral and written communication, including presentation skills; and PC literacy, including Microsoft Office products.

• Physical:
  Computer keyboarding
• Auditory/visual:
  Hearing, vision and talking
• Mental:
  Clear and conceptual thinking ability; excellent judgment and discretion; ability to meet deadlines.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.