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General Manager - Duel Marriott Brand

Job in Appleton, Outagamie County, Wisconsin, 54914, USA
Listing for: Janus Hotels & Resorts
Full Time position
Listed on 2026-05-31
Job specializations:
  • Management
    Hotel Management, Operations Manager, Program / Project Manager, General Management
Salary/Wage Range or Industry Benchmark: 85000 USD Yearly USD 85000.00 YEAR
Job Description & How to Apply Below

General Manager – Spring Hill Suites & Fairfield Inn Wisconsin Dells

Managed by Janus Hotels & Resorts

Location:

Wisconsin Dells, WI

Position:
Full‑time | On‑site

Reports To:

Regional Director of Operations

Janus Hotels & Resorts is a leading hospitality management company known for operational excellence, guest‑centric culture, and strong ownership engagement. We manage a diverse portfolio of full‑service and select‑service hotels across the United States. Our team members thrive in environments where accountability, leadership, and results matter.

We are seeking a dynamic, hands‑on General Manager to lead both the Spring Hill Suites and Fairfield Inn in Wisconsin Dells, two strong Marriott select‑service assets in a high‑demand leisure market.

Position Overview

The General Manager is responsible for the overall leadership, performance, and profitability of both properties. This role requires a high‑energy leader with strong operational discipline, financial acumen, and a proven ability to drive guest satisfaction, revenue performance, and team development. The ideal candidate is proactive, solutions‑focused, and comfortable managing a multi‑property operation with high seasonal variability.

Key Responsibilities Operational Leadership
  • Oversee all daily operations for both hotels, ensuring adherence to Marriott brand standards and Janus Hotels & Resorts policies.
  • Maintain the highest levels of service delivery, cleanliness, and operational efficiency.
  • Lead property teams to consistently achieve top‑tier GSS scores and brand compliance metrics.
Financial & Business Performance
  • Manage financial performance across both assets, including budgeting, forecasting, and P&L oversight.
  • Drive revenue optimization through effective revenue management, rate strategy, and occupancy tactics.
  • Control departmental expenses; ensure strong flow‑through and cost discipline across Rooms, F&B, and A&G.
  • Analyze financial statements, STR reports, labor performance, and market trends to make data‑driven decisions.
Leadership & Team Development
  • Recruit, train, and mentor department leaders and staff across both hotels.
  • Build a culture of accountability, guest focus, and continuous improvement.
  • Ensure proper staffing levels, scheduling efficiency, and labor management aligned with business volumes.
Guest Experience
  • Champion a guest‑first culture that results in superior service delivery and problem resolution.
  • Maintain strong visibility on the floor and lead by example in all guest interactions.
  • Address escalated guest issues promptly and professionally.
Brand & Compliance
  • Ensure full compliance with Marriott operating standards, policies, audits, and quality assurance programs.
  • Maintain all licensing, health & safety, and regulatory requirements for both properties.
  • Oversee preventive maintenance, safety programs, and facility upkeep.
Owner & Corporate Relations
  • Communicate regularly with the Regional Director of Operations and ownership group on performance, opportunities, and property needs.
  • Prepare and present weekly, monthly, and quarterly operating reports.
  • Execute ownership initiatives and operational directives promptly and thoroughly.
Qualifications
  • Minimum 3–5 years of hotel management experience; multi‑property or Marriott select‑service experience strongly preferred.
  • Proven success in operational leadership, financial performance, and team development.
  • Strong understanding of budgeting, forecasting, labor management, and P&L analysis.
  • Experience with Marriott systems (MI, FOSSE/Opera, GXP, MARSHA, GSS, MRDW) preferred.
  • Excellent leadership, communication, and problem‑solving skills.
  • Ability to thrive in a fast‑paced, highly seasonal market environment.
  • Must be authorized to work in the United States.
What We Offer
  • Competitive salary and bonus structure tied to hotel performance.
  • Comprehensive benefits package.
  • Supportive ownership and above‑property leadership team.
  • Career growth opportunities within Janus Hotels & Resorts.

Job Type: Full‑time

Pay: $85,000.00 - $ per year

Benefits
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off

Work Location:

In person

Requirements
  • 3 years Hotel General Manager Experience
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