Stores Operations Manager

Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®. At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact.

As a person, you’re a learner – a natural leader – someone who is always taking initiative to make things better and bring others along with you. You live your life in alignment with the highest values of integrity and quality, always ensuring your responsibilities become a long-term success story. In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU.

About You

In one of our manufacturing roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. Job responsibilities include:

As the Central Stores Operations Manager, you will be responsible for operational management of the daily activities of the Central Stores Facility and logistics management of Parts and Equipment to Kimberly Clark locations globally. You will lead a team of 15 individuals. Additionally, the role is responsible for operational relationship with 3PL organizations/companies providing service to Central Stores including:
Scope;
Global customer service, export sales and shipping operation servicing over 70 plants across the globe, with 24/7 service in North America; and+$300 Million Spare Parts Inventory and $60-120 million Capital Equipment per year.

• Manage the Central Stores operations team to providing a high level of customer service to maintain manufacturing operations with the supply of spare parts for all plants globally.

• Leadership of continuous improvement activities to drive efficiency and cost reduction within Central Stores Operations, supporting an annualized cost value delivery of +$10 Million per annum

• Lead the Kim Stores operations team to provide a high level of Logistics centered customer service for Capital projects for all plants globally

• Build and maintain solid working relationships with affiliates, freight forwarders and import brokers to promote efficient and effective shipments

• Drive high level customer satisfaction by delivering exceptional service with cost effective options while meeting all customs requirements and on–time delivery/project deadlines.

• Build and maintain strong working relationships with ability to influence processes when working with engineers, affiliates, customs brokers and freight forwarders

• In collaboration with Kimtech Operational Leadership manage the operational activities of the Warehouse 3PL (Advantage) to ensure operational goals are met and appropriately measured/monitored

• Manage the operational relationship with the Facility Management 3PL (Cushman and Wakefield) to ensure building operations / maintenance goals are met

• Manage the relationship with the Export Parts Customer Service and administration 3PL (Neilsoft) to ensure a high level of 24/7 customer service is delivered and that overall costs to the KC manufacturing locations is minimized/optimized

• Be the Global Logistics and Import/Export SME (including compliance) and key resource to support team and affiliates

• Demonstrate expert knowledge in ocean, air and truck shipments (including Hazardous Materials) to meet all business demands.

• Responsible to maintain up-to-date knowledge of international changes that may affect shipments and exhibit superior problem-solving capabilities to eliminate obstacles.

• Key contributor as a member of the leadership team in leading strategic initiatives with internal customers to drive and improve business results.

• Lead development and adoption of Standard Operating Procedures (SOP) to facilitate a high level of customer service quality and effective knowledge transfer.

• Contribute to a safe working environment and comply with Kimberly-Clark Code of Conduct, corporate safety, regulatory and sustainability requirements.

To succeed in this role, you will need the following qualifications:

• Bachelor’s degree in Business, Logistics, Supply Chain related field or equivalent business experience

• 7 years or more experience in…