Engagement Lead - Tekion Implementation; Manager

Engagement Lead – Tekion / DMS Implementation (Manager)

Join Baker Tilly’s Digital Consulting team to lead transformation projects in the auto dealership industry, focusing on Tekion Dealer Management System (DMS) implementation.

• You are looking for your next challenge, crave variety where no day is the same and feel your skills and experience can be better utilized
• You are looking to make an impact as part of a fast growing, innovative practice where your hard work and creativity can help us continue to build our brand as a firm
• You have a passion for leading transformation, enabling an organization to meet objectives on time and on budget
• You do your best work when you are part of a talented, down-to-earth team that thrives in collaboration and truly enjoys working together to meet client needs in a variety of industries
• You feel valued when you are provided the resources and support to continually sharpen your skills and build your career now, for tomorrow

• Lead a team of Baker Tilly and client resources through definition and delivery of transformation projects, with a focus on the auto dealership industry and the implementation of the Tekion Dealer Management System (DMS)
• Proactively identify and develop complementary value-added services for automotive dealerships, including process improvement initiatives and broader digital transformation opportunities that enhance operational efficiency and customer experience
• Develop, manage, and measure effectiveness of project approach and plans aligned to critical phases of implementation (analyze, design, build, test, deploy) and/or long‑term roadmaps which describe delivering large‑scale solutions via a series of projects
• Lead the delivery of product training to dealer staff across departments (sales, service, parts, accounting)
• Elicit and define requirements using multiple methods such as interviews, document analysis, workshops, surveys, site visits, etc.
• Manage and implement multiple projects through delegation, coordination, communication, and organization. Coordinate deployment of projects including staffing resources, deadlines, and end‑user expectations
• Ensure that all projects are properly documented, which includes a business case, business requirements, and implementation plan, maintaining document requirements for project managers and business owners
• Manage third‑party vendor relationships to resource specific development needs
• Act as the liaison among the executive committee members, stakeholders, and development team including identification and mitigation of project risks and issues
• Support the development of the Enterprise Transformation practice from go‑to‑market activities to delivery methodology standards and team development
• Provide functional expertise based on your specific skills and background
• Utilize your entrepreneurial skills to network and build strong relationships internally and externally with clients and the community
• Invest in your professional development individually and through participation in firm‑wide learning and development programs
• Support the growth and development of team members and clients through the Baker Tilly Value Architect model, helping associates meet their professional goals
• Enjoy friendships, social activities and team outings that encourage a work‑life balance

• Bachelor’s degree in a relevant field
• Minimum of five (5) years of related experience, including 3 years of auto dealership industry experience; consulting experience highly preferred
• Minimum of three (3) years’ experience with auto dealership processes, terminology, and workflows (sales, service, parts, accounting)
• Experience leading teams in the implementation of Tekion DMS;
  Tekion Certified Professional (TCP) qualification highly preferred
• Experience managing senior‑level client relationships and working across an organization with multiple stakeholders
• Ability to lead and supervise others, provide exceptional client service, see the “big picture” as well as the details, display appropriate ethical knowledge, and exhibit a sense of urgency and commitment to quality and the…