Assistant Coach; Assistant Manager Job Appleton area,Wisconsin USA,Management

Position: Assistant Coach (Assistant Manager)

Description

Responsible for maximizing the profitability of their store by supervising and coordinating activities of the pawn, sales, and web sales team members in their specific location. Duties may include management functions and personnel-related tasks.

Essential Duties and Responsibilities

Supervise all Team Members, ensuring they are effectively managing their responsibilities and contributing to the success of the team.

Oversee all Team Members in key personnel functions, including hiring, training, assigning duties, evaluating performance, promoting, coaching, and terminating employment when necessary.

Support the Head Coach in managing the hiring, training, assigning duties, coaching and evaluating Team Members to maintain high performance and alignment with organization goals.

Monitor sales activities to ensure the store meets goals by delivering exceptional service and high-quality goods.

Monitor pawning and buying activities to ensure the store meets goals by offering competitive evaluations, exceptional guest service, and accurate assessments of product value.

Implement and enforce policies, goals, objectives, and procedures for your store.

Enforce safety, health, security rules, OSHA compliance, and loss prevention policies.

Plan and facilitate monthly team meetings to communicate goals, updates, and feedback.

Provide excellent guest service by greeting, assisting, and responding to inquiries or complaints.

Keep appropriate personnel informed of actions that may impact operations or assignments.

Perform other duties as assigned by the Head Coach or District Manager.

Qualifications

Formal Education and Experience Requirement (Must meet one or more of the following requirements):

Associate's degree
2-4 years of Assistant Manager experience
2 years of pawn or sales experience

Knowledge

Familiarity with Point of Sales (POS) systems
Proficiency in Microsoft Office Suite

Certificates, Licenses, Registrations

Must maintain a valid and unrestricted driver’s license at all times
Eligible to obtain any special state-required licenses or certificates as required by law or the company

Physical Requirements

Stationary Positions:
Stand or sit 20% of the day
Movement:
Walk or traverse 80% of the day
Hand Usage:
Operate, activate, and position objects 100% of the day
Climbing/Balance:
Climb stairs/ladders or balance for 20% of the day
Stooping/Kneeling:
Position self or move objects for 30% of the day
Communication:
Talk/hear for 100% of the day
Vision:
Detect, perceive, identify, and observe 100% of the day
Smell:
Distinguish odors 100% of the day
Repetitive Motion:
Engage in repetitive motions 20% of the day
Pushing/Pulling/Reaching:
Engage in these activities 20% of the day

Lifting Requirements

Medium Work:
Exerting up to 50 lbs. of force occasionally and/or up to 20 lbs. of force frequently and/or up to 10 lbs. of force constantly to move objects

Total Rewards Package

PAL Management, Inc. offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.

Benefits

Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), short- and long-term disability, subject to the eligibility requirements for each benefit plan.

Equal Opportunity Employer

PAL Management, Inc. is an Equal Opportunity Employer/Veterans/Disability.

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