Business Office Manager

We’re Hiring a Rockstar Business Office Manager!

Lotus Gardens Senior Living (Appleton), Maple Meadows Assisted Living (Fond du Lac), and Lakepoint Villa Assisted Living (Oshkosh) are on the lookout for a driven, energetic, and people-loving Business Office Manager.

We’re more than a workplace—we’re a community guided by our CAPLICO Core Values.

• Celebration
• Accountability
• Passion for Learning
• Love One Another
• Intelligent Risk Taking
• Customer Second (Employee First!)
• Ownership

As our Business Office Manager, you’ll be the heartbeat of our community operations—keeping everything running smoothly behind the scenes while supporting our residents and team.

• Keep resident and employee records organized and up to date
• Manage billing, payroll support, and benefits assistance
• Support the Executive Director and department leaders
• Be the first friendly face for job applicants and guide them through onboarding
• Help create a welcoming, efficient, and positive office environment
• Tackle workflow challenges and keep things moving seamlessly

• Strong communication skills (written & verbal)
• Reliability, professionalism, and a positive attitude
• Excellent time management and organizational skills
• Flexibility and adaptability—you can pivot when needed
• A team-first mindset and collaborative spirit
• Compassion, empathy, and a genuine love for helping others
• Top-notch customer service skills (friendly, approachable, helpful)

• High School Diploma or GED (Associate’s in Business preferred)
• Experience in office administration and payroll (a plus)
• Background in hiring, onboarding, or supervising staff (preferred)
• Comfort using office systems, email, spreadsheets, and technology

At Lotus Gardens, Maple Meadows, and Lakepoint Villa, you’ll be part of a team that truly cares—about residents, families, and YOU. We believe when employees feel supported, amazing things happen for everyone.

Apply today and help us make every day brighter for our residents and team!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.

More information about The Pennant Group, Inc. is available at