Parts Manager

Job Details

Job Location:

Appleton Acura
- Appleton, WI 54913 Position Type:
Full Time

At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!

• Recruit, train, and manage parts department staff, fostering a collaborative and high-performing team.
• Set performance goals and provide regular coaching and feedback to support team member growth.
• Ensure team members deliver exceptional service to guests and internal departments.

• Maintain accurate inventory levels, minimizing overstock or shortages.
• Manage ordering, receiving, and stocking of parts to meet the needs of service and wholesale operations.
• Implement and oversee efficient workflows to ensure timely delivery of parts.
• Conduct regular inventory audits to ensure accuracy and compliance.

• Build strong relationships with guests, wholesale customers, and internal service teams.
• Address guest inquiries and resolve issues promptly and professionally.
• Ensure the parts department meets or exceeds guest satisfaction goals.

• Monitor department performance, including sales, gross profit, and expenses, to achieve profitability targets.
• Develop and manage the parts department budget.
• Analyze sales data to identify trends and opportunities for growth.

• Ensure compliance with all company policies and regulatory requirements.
• Maintain a safe and organized workspace for team members and guests.

Schedule:

Monday
- Friday 7:00 am to 4:00 pm

Base salary of $60,000/year + a monthly performance bonus

• High school diploma or equivalent required;
  Bachelor’s degree in business or a related field preferred.
• 3+ years of experience in automotive parts operations, with at least 1 year in a leadership role.
• Strong knowledge of automotive parts and dealership operations, especially parts department financials.
• Excellent leadership, communication, and organizational skills.
• Proficiency with dealership management software and inventory systems.
• Ability to analyze data, identify trends, and implement effective strategies.
• Commitment to delivering exceptional guest service.
• Valid driver’s license.

At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team:

• Competitive Compensation
• Comprehensive Benefits:
  Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
• Generous Time Off:
  Two weeks of PTO starting on your first day (for full-time team members)
• Exclusive Discounts:
  Save on vehicles, service, and parts
• Financial Security: 401(k) plan with company match (for full-time team members)
• Work-Life Balance:
  Paid holidays (for full-time team members)
• Wellness Support:
  • Wellness Program
  • Free Team Member Clinic
  • Access to a Free Health Coach
  • Employee Assistance Program
• Team Recognition:
  Employee Referral Program
• Career Development:
  Ongoing training and opportunities for growth and advancement

At Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team!

Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin’s largest…