Youth Advocate

Overview

The Youth Advocate serves as an advocate for youth who encounter barriers to success and participation in Boys & Girls of Club of Menasha or Appleton’s youth development programs. The Youth Advocate will use non-violent crisis interventions, restorative justice practices, mediation skills and PBIS to promote positive Club experiences and behaviors for Club members. This position will work directly with the Behavioral Support Services Director, Branch Director, Club members, and families.

• Assess and support Club member’s behavioral challenges by working one-on-one with them for a wide range of presenting concerns.
• Oversee daily operations of the Sensory Room and facilitate sessions.
• Conduct small group programs for Club members as needed to support Social Emotional Learning.
• Work with Club members to understand and define individual goals based on their behavioral challenges to promote full program participation.
• Participate in team meetings with Branch staff to discuss support for Club members.
• Maintain organized and detailed case files on all Club members receiving behavioral support services.
• Develop positive relationships with Club members, families, and staff by being visible and accessible throughout the Branch Club programs.
• Collaborate with internal teams and departments to align goals and strategies and to foster a culture of cooperation and teamwork.
• Engage in continuous learning and contribute to the effective implementation of continuous improvement processes.
• Support the ethical use of data to make decisions in a timely and informed manner.
• Represent the organization to the community in a way that enhances the organization’s profile, builds its reputation, supports its strategic priorities, and advances its mission.
• Contribute to operational goals and objectives that align with and advance the organization's strategic priorities.
• Support team development and performance, inclusive of but not limited to active listening, team-based learning, recognition, fun, and transparent communications.
• Strive to meet and surpass the expectations of youth, families, staff, volunteers, Board, funders, and other key stakeholders.
• Support the planning, implementation, execution, and evaluation of special projects.
• Focus efforts on promoting equity, engaging in trauma-informed and continuous improvement practices, and doing what is needed to help the communities the organization serves become great places for all children and youth to grow and thrive.
• Actively and substantially contribute to a healthy organizational culture characterized by the core elements of trust, inclusion, belonging, autonomy, position mastery, and purpose.
• Finish work by established deadlines within the framework of established guidelines and policies.
• Address issues and concerns in a professional, respectful, and courteous manner.
• Ensure records are up-to-date, accurate, and organized.
• Prioritize and organize multiple tasks and responsibilities in a way that meets daily responsibilities while continuing to work toward longer-term objectives.

• Work to understand how your actions and contributions to quality work and to maximization of resources enhance the organization’s fundraising efforts and its overall financial health.
• Support fundraising, donor stewardship, and Board engagement activities.

• Ensure current safety practices meet or exceed organizational requirements.
• Support the development and implementation of new or amended policies, practices, and processes that further mitigate and minimize safety risks.

• Demonstrate a commitment to excellence, aligning your efforts with the organization’s values, mission, strategic priorities, and policies.
• Participate in available coaching opportunities, regular one-on-one meetings with your supervisor, performance evaluations, and goal setting.
• Demonstrate a commitment to learning and development by following talent development requirements and creating and following a professional development plan.

• A bachelor’s degree in social work, sociology, psychology, human…