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Quality Assurance Associate

Job in Appleton, Outagamie County, Wisconsin, 54914, USA
Listing for: 6AM City, LLC
Full Time position
Listed on 2026-05-31
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control / Manager, Quality Technician/ Inspector
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Job Description

The Quality Assurance Associate works under the guidance of the Director of Quality Assurance in completing customer surveys and documentation, researching international food regulations, as well as performing laboratory functions consisting of the collection, sampling and testing of products using aseptic techniques; assurance on maintaining process control and product safety. This position operates within FDA, FSMA and Global Food Safety Initiative (GFSI) requirements defining food safety standards for the safe production of food in the plant and offices i.e. within the standards of defined risk levels by area.

This position may be called upon to cover for key personnel during absences according to the 2.1.2.8 Operational Coverage document found in the SQF Manual.

ESSENTIAL FUNCTIONS Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to satisfactorily perform each essential function. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Overall Functions
  • Cross train in all QA functions in order to provide coverage of QA positions in the event of absences.
  • Perform QA functions as needed, including FSMA and SQF related tasks and assisting with lab testing.
  • Perform regularly scheduled audits of facility, documenting any GMP violations and safety issues (product and personnel) and appropriately communicating the findings in a timely manner.
  • Research scientific and regulatory material to aid in answering customer questions, sustaining the departmental knowledge base and troubleshooting issues.
  • Enter finished product COA information and release finished products in Adage.
  • Generate specialty COAs to comply with customer requests and EU Certification for international shipments.
  • Participate on teams within the organization related to safety, sustainability, efficiency/productivity, Six Sigma, 5-S, organic suitability, sanitation/environmental, organoleptic, etc.
  • Laboratory and Materials Functions
  • Maintain and update raw material, finished product and certifications in cloud-based software.
  • Receive raw materials, including entering and releasing the ingredients in Adage after checking for adherence to specifications and certifications (such as Kosher, Halal, EU status, Organic, RSPO, etc.).
  • Collect and sample raw material(s) and/or send to an outside laboratory for additional sampling.
  • Test for titratable acidity, moisture, fat, salt, pH, sodium, bulk density, organoleptic, etc. on wet and dry blended products throughout the day. Provide packing approval to operators based upon test results.
  • Visually inspect finished product samples and prepare samples to be sent out for microbiological analysis.
  • Label and log all retained samples.
  • Customer Response Functions
  • Assist in receiving requests for information from the "Customer Information Requests" email.
  • Research regulations to complete and compile all documents requested.
  • Route completed requests to customers/distributors.
  • Maintain the current standard of a five (5) business day "turn-around" on all requests.
  • Issue reports regarding customer requests for management.
  • Manage specifications and documents in Rogohub.
  • POSITION QUALIFICATIONS Competency Statement(s)
    • Communication, Oral - Ability to communicate effectively with others using the spoken word.
    • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
    • Communication, Written - Ability to communicate in writing clearly and concisely.
    • Accountability - Ability to accept responsibility and account for his/her actions.
    • Commitment – Ability to work within company’s policies of customer satisfaction and teamwork within a collaborative environment.
    • Ability to be flexible to changing priorities and to work on multiple tasks.
    • Comprehensive reading skills in the English language.
    SKILLS & ABILITIES

    Education: Associates degree in Food Science or related field, or equivalent experience.

    Experience: 2 years general lab experience, QA systems and/or documentation experience.

    Computer

    Skills:

    Basic computer skills required.

    Pay Details

    20.00 per hour

    Benefits

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

    Equal

    Opportunity Employer/Veterans/Disabled

    Equal Opportunity Employer/Veterans/Disabled

    Background Information

    The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

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    Position Requirements
    10+ Years work experience
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