Test Support Technician

Purpose Statement

Develop and sustain test and inspection programs for one or multiple manufacturing test platforms.

• Review and react to key process indicators to increase program capability while maintaining a low false call level. Identify program or system gaps and identify and implement solutions to close these gaps across the site.
• Actively listen and respond to the needs of internal customers and actively participate as a member of the sector team to support external customer satisfaction. Contribute to the sector team by providing technical leadership at the product level, utilizing strong communication skills to secure optimal effectiveness in all aspects of the testing area. Works with planners and manufacturing Supervisors/Leads to support established production schedule priorities.
• Supports manufacturing Operators and Technicians in troubleshooting and debugging test equipment, test software, and products, supporting root cause failure analysis and implementing solutions to reduce or eliminate downtime. Lead calibration and preventative maintenance of equipment. As required, support new equipment evaluations and provide feedback.
• Developed new programs, completed test acceptance/validations, and implemented engineering changes while maintaining program integrity on one or more manufacturing test platforms.
• Lead the development of Specific Function Training, Assembly Build Instructions, or other training to support the operation of the equipment for the Operators or Manufacturing Test Technicians. As required, attend training sessions at vendors to improve expertise and train other individuals on the content learned.

• Associate’s Degree with 2 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.
• Proven hands‑on experience in the development and fine‑tuning of AOI, AXI plus experience developing, debugging, and sustaining programs for Flying Probe or supporting ICT programs and fixtures.
• Intermediate Verbal and Written Communication Skills.
• Intermediate Electrical.
• Intermediate Decision Making and Problem Solving.
• Basic Teamwork.

• Able to support and respond to challenging build schedules
• Strong diagnostic skills are expected
• AOI
• AXI
• Flying Probe
• ICT
• General office equipment and materials

• The work setting should have a manufacturing environment with suitable lighting, comfortable temperatures, and moderate noise.
• Minimal travel may be required to meet the needs of the business (estimated 5%).

Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work‑life balance and offer a variety of perks to enhance the team member experience.

The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level.

Salary Range: $46,200.00 - $69,200.00

We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.