Quality Assurance Coordinator

If you are currently employed at Vivent Health, please log into UKG and submit your application through the My Company/View Opportunities page.

We’re on a mission to end HIV/AIDS through integrated, personalized, judgment-free care. That means meeting people where they are and supporting the whole person - medically, socially, and emotionally. And every role here plays a part in that mission.

We believe healthcare works best when it’s rooted in equity, dignity, and access for all. At Vivent Health, we’re building a culture where every person - both patients and employees - feels seen, respected, and empowered to thrive.

But what truly sets us apart is how we work.

You’ll be part of a deeply collaborative, interdisciplinary team united around one goal: better outcomes for the communities we serve. Our model brings together medical care, behavioral health, pharmacy, research, and prevention, creating a holistic approach that changes lives every day.

This isn’t just a workplace.
It’s a community.
It’s a mission.
It’s your chance to be part of something bigger.

Choose Vivent Health and turn your work into purpose.

Deliver Excellence. Oversee with Integrity. Drive Progress. Exceed Expectations.

will support the Quality Management program at Vivent Health by compiling and analyzing data from multiple record systems and population health tools.

This role is essential for Vivent Health’s continuous quality improvement activities, monitoring performance against agency quality improvement workplan goals, identifying gaps in care, and determining staff training needs. Additionally, the Quality Assurance Coordinator will be expected to participate and contribute to the Vivent Health Quality Improvement Committee.

The Quality Assurance Coordinator will be responsible for internal and external coordination to secure deliverables for grant funders including routine reporting and site visits.

Reporting to the Director of Quality Management, the Coordinator will assist in overseeing organization-wide quality improvement efforts and identifying opportunities for internal quality enhancement, alignment, and optimization. The Quality Assurance Coordinator will provide comprehensive support for Vivent Health's quality initiatives and act as a liaison between the Health Services Optimization team, operational leadership, clinical providers, social services and prevention staff.

• Provide monitoring and support for the Vivent Health Annual Quality improvement workplan.
• Coordinate with internal and external data teams to compile and disseminate performance reports to department leaders and site-level clinical quality work groups.
• Provide administrative support to the Vivent Health Quality Improvement Committee activities including recording and disseminating meeting minutes and drafting action plans for follow-up items.
• Provide comprehensive support to Vivent Health staff for the Press Ganey patient experience survey platform, including user management, user training, and report distribution.
• Provide support to consumer advisory activities for assigned Vivent Health location(s).
• Support Vivent Health’s compliance with funding source requirements related to service delivery documentation, ongoing audits, and other quality management activities.
• Participate with internal operations leadership to support and coordinate continuous monitoring and annual reporting activities for HRSA and Ryan White programs for assigned Vivent Health site location(s).
• Assist in the development and monitoring of HRSA Ryan White quality improvement projects as outlined by regional/state funder quality programs, including outcome reporting and…