Property Manager I

# Property Manager ISCS Hortonville - Hortonville, WI 54944## Overview Level Management Position  Type Full Time Job Shift Day Education  Level Not Specified

Travel Percentage Up to 25%
Category Sales## Description

Job Title:

** Property Manager I
*
* Reports To:

** Area Property Manager
** Department:
** D14 - Leasing
** FLSA Status:
** Exempt (Salary)
***
* Position Summary:

** An
* * SCS Property Manager
** functions as the primary sales and leasing agent, relationship manager, and services coordinator for all the tenants within the properties they oversee. Working under the direction of their Area Manager, they are responsible for providing astonishing customer service to community residents, future residents and is the on-site supervisor and team leader for all service team members at their properties.
** This 3-level role grows in independence, knowledge, skills, abilities, and responsibilities, as you progress through each level**. Finally, as the primary salesperson for the property, the SCS Property Manager is responsible for maintaining maximum occupancy levels through leasing and tenant retention.
** Job

Duties & Responsibilities:

**** Level I:
*** A
** Level I Property Manager is our entry level property manager**. Working with a Level III Property Manager or Area Property Manager they learn and perform all the services and functions of a property manager y are reliable and consistent, though they may require assistance to achieve the goals and responsibilities they’ve been tasked with by their Area Property Managers. This is very much a developing role in property management, as they learn to perform to expectations consistently.
* Oversee and manage properties with a total tenant capacity of up to 100 tenants,
* Provide astonishing customer service in all dealings with tenants, community representatives, and vendors,
* Reach and maintain occupancy levels of 95% by promptly responding to leads generated through email, text, or incoming phone calls,
* Show apartments to prospective tenants, working with them to overcome obstacles and guide them through the application process,
* Execute SCS lease contracts with accuracy and attention to detail, including issuing 5 Day Notices for lease violations,
* Provide input on marketing materials and assist with corporate/local sales calls,
* Promote and host Open Houses during and after business hours, or at the weekends,
* Work with tenants to solve potential issues and help avoid escalation,
* Communicate with and assist the leasing department with the day-to-day operations of the property, coordinating and directing SCS staff and other service personell,
* Contribute to the monthly and annual occupancy and retention forecasting process,
* Oversee tenant move-ins/outs including apartment inspections and reconciling security deposits,
* Help maintain the grounds as seasonably appropriate by regularly inspecting their assigned properties to ensure they are meeting SCS standards,
* Coordinate the turnover process to ensure a smooth occupant transition by working with and coordinating maintenance technicians, cleaners, painters & carpet cleaning.
* Be available on the first day of the month, and last day of the month for tenants moving in, moving out and apartment turnovers.
* Other duties as assigned.## Qualifications
** Knowledge, Skills & Abilities:
**** Level I:
*** A High School Diploma or GED is required, a degree in business administration, marketing, property management, or a related field, is preferred,
* A Valid driver's license with reliable transportation to and from work each day,
* Experience in customer service, marketing, and sales is helpful,
* Microsoft Office Suite experience and ERP Platform experience, preferred,
* The ability to thrive in a fast-paced environment while maintaining excellent attention to detail
* Strong organization skills with the ability to multitask projects through from start to finish
* Excellent communication skills
*
* Physical Requirements:

*** Ability to lift and carry up to 50 pounds, occasionally,
* Ability to stand and walk for long periods of time,
* Frequent bending, kneeling, twisting/turning, reaching, crouching, and crawling,
* Ability to climb stairs,
* Comfortable working at various heights.
*
* Work Schedule:

** While the standard work schedule is from 8:00 am through 5:00 pm, Monday to Friday each week, this position requires flexibility to work both earlier and later, as well as an occasional weekend when business needs dictate; this includes having the ability to answer tenant and potential occupant’s phone calls as needed. The successful candidate will have good organizational skills, be self-motivated, possess good time management skills and have the ability to communicate with people on all levels.
** Work Environment:
** The majority of time spent in this position is in a professional setting dealing with on-site communications with residents, showing apartments and following up with the leasing department and maintenance staff. The other…