Cashier, Restaurant​/Food Service

Job Description:

At Portillo’s we strive to create lifelong memories for both our guests and our Team Members, and that means providing a safe, welcoming workplace where we can live our Values of Family, Greatness, Energy and Fun.

• Greet our guests with a friendly smile and provide BUN-believable customer service.
• Describe our delicious menu items and answer any questions the guest may have.
• Quickly and accurately take orders and payments both behind the cashier counter and outside in the drive‑thru.
• Work with a sense of urgency to handle long lines efficiently.
• Work as a team player to help and serve others, including team members and guests.
• Pass out food orders to guests while rhyming order numbers with freestyle skills.
• Take catering and take‑out orders over the phone.
• Check to ensure online, catering, and phone orders for accuracy, accept payment, serve alcoholic beverages (must be 21) and help guests plan their special events.

Pay rate: $15 per hour, with additional:

• $2 per hour for all hours worked after 11pm.
• $2 per hour when working outside in temperatures below 33°F.
• $3 per hour to work on holidays*.
• Hot dog!

Other benefits include:

• Flexible schedules.
• Free shift meals.
• Career advancement opportunities.
• Educational benefits.
• Perks and discounts (access to movie tickets, gym memberships, etc.).
• Free counseling and support resources through the Employee Assistance Program (EAP).
• Daily Pay: access your pay when you need it.
• Monthly “Franks a Lot” Team Member appreciation.
• Full‑time (30 hours or more per week) eligibility for a comprehensive benefits package: health insurance plans, dental plans, vision plan, flexible time off program, 401(k) with company match, life insurance, employee stock purchase plan, flexible spending accounts, voluntary benefits (pet insurance, critical illness coverage, identity theft insurance).

Note:

The employee stock purchase plan requires at least 1 year of service with an average of 20 hours per week over a 6‑month period. Military Veterans are encouraged to apply.

* Easter, Memorial Day, July4, Christmas Eve, New Year’s Day.

The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.

At Portillo’s, we’re obsessed with greatness. That means we’re an iconic brand unlike any other – our food is unrivaled and our people know how to have fun. Our team members often start as fans, then join our family. They’ve turned their obsession into a profession.