Shift leader, Restaurant/Food Service

Job in Appleton, Outagamie County, Wisconsin, 54914, USA

Listing for: Jersey Mike's Darboy

Full Time position
Listed on 2026-07-04

Job specializations:

Restaurant/Food Service
Server/Wait Staff, Catering, Food & Beverage, Cook & Chef

Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR

Shift Leader Responsibilities

Coaching the staff to deliver amazing customer service;

Producing high quality food;

Delivering the Jersey Mike’s experience;

Cash handling;

Following the Learning Management System Training Program;

Enforcing policies and procedures;

Maintaining the cleanliness and proper sanitation practices in the establishment;

Being certified in all four positions of the restaurant;

Effective communication;

Having a sense of urgency.

Shift Leader Expectations

Move or transport up to 50 lbs without assistance unless a medical notation is made, and any physical disabilities are covered by the American with Disabilities Act or a temporary doctor's note with a time frame for the restriction on ability;

Have the ability to get to and from work;

Communicate with the GM/AGM/DM of any issues they are having;

Lead by example in terms of quality of the food, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily;

Create food consistent with Jersey Mikes high quality standards;

Maintain the restaurant noticeably cleaner than others;

Work in a fast-paced, team-driven atmosphere;

Ability to multitask and work with a sense of urgency;

Interface with customers and provide an exceptional experience;

Full understanding of accountability and integrity;

Key Holder;

Perform all tasks related to opening and/or closing of store;

Knows how to bake bread and perform all prep;

Manage and lead crew of 2 to 5 people;

Proficient in slicing.

Qualifications

Must be 18 years or older to operate the slicer;
Must have reliable transportation;

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Shift leader, Restaurant​/Food Service

Shift leader, Restaurant/Food Service