Deli Hotbar Cook

Deli Hot Bar Cook

Join Our Festival Foods Team as a Deli Hot Bar Cook!

Are you passionate about food service and eager to create delicious meal options for our guests? If you have experience in fast food, as a line cook, or in a deli or restaurant setting, or no experience - but a willingness to learn, we'd love to talk with you about the Deli Hot Bar Cook opportunity at Festival Foods. In this role, you'll play a key part in enhancing breakfast, lunch, and dinner experiences for our guests.

At Festival Foods, we're all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, or feeding a crowd, our hot bar has them covered. As a Hot Bar Cook, you'll play a key role in frying and preparing a delicious array of menu items that offer both convenience and variety. From fan favorites like crispy fried chicken, savory fried fish, and creamy mashed potatoes, to cheesy mac & cheese, and crispy potato wedges, your culinary skills will help us deliver the quality and flavor our guests love!

What You'll Do:

As a Festival Foods Deli Hotbar Cook, you will:

• Provide Exceptional Guest Service:
  Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
• Offer Assistance:
  Help guests find items, answer questions, and provide deli recommendations. Your friendly demeanor and knowledge of food service will enhance their shopping experience.
• Service Excellence:
  Provide exceptional service to all guests, ensuring their needs are met with a helpful attitude.
• Order Fulfillment:
  Receive, prepare, and fulfill guest orders and special requests efficiently, following deli production schedules.
• Hot Bar Display:
  Maintain high-quality conditions at the hot bar, ensuring all items are garnished attractively to entice guests and adhere to proper protocols for item shrinking.
• Temperature & Quality Control:
  Collect food temperatures and maintain hot food logs to ensure safety and quality standards.
• Efficiency & Organization:
  Organize, stock, clean, and label the hot bar efficiently, keeping it well-maintained and ready for guests.
• Guest Concerns:
  Address and resolve guest concerns by practicing the boomerang principle, ensuring a positive resolution.
• Honor Commitments:
  Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
• Support the Team:
  Other duties as assigned

What We're Looking For:

To excel as a Deli Hot Bar Cook, you should have:

• Experience &
  
  Skills:
  
  Ability to interact tactfully with guests and personnel, with good oral and written communication skills. Experience in fast food, deli, or restaurant environments will be valuable.
• Safety Knowledge:
  Complete understanding of safety requirements and company policies, with proper training in equipment and procedures including slicers, fryers, hot bar, and more.
• Food Knowledge:
  Knowledge of perishable food and the ability to work at a fast pace, multitasking in a dynamic environment.
• Technical
  
  Skills:
  
  Familiarity with various kitchen equipment and the ability to handle high-pressure situations effectively.

Physical Demands & Work Environment:

• Ability to work at a fast pace in changing temperatures (coolers, kitchens, freezers, sales floor)
• Ability to lift up to 50 pounds
• Bending, kneeling, standing in plan for long periods of time.

Work Schedule:

This is a position available for part-time or full-time hours. The schedule may include weekdays, weekends, and holidays based on business needs.

Ready to make a difference at our deli and bring your culinary skills to the table? Apply now and join Festival Foods as a Deli Hot Bar Cook!

• Associate Discount:
  Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!
• Weekly Pay & Premium Pay:
  Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling:
  Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance:
  Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support:
  Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict…