Busser

Summary of Responsibilities

Work with servers and Host/Hostess to ensure guests receive excellent service through clean and proper table setup and beverage setup. Maintain a clean and stocked work environment.

• Ensure guests are seated at clean and properly set tables.
• Monitor cleanliness of restrooms and outside perimeter of building.
• Clean, maintain and restock bus area for start and next day shifts.
• Properly complete all involvement with the Guest service sequences, i.e. taking water and cream to tables.
• Empty trash and sweep the restaurant, bar and outside seating area.
• Offer assistance to guests by clearing dishes and glassware. Reset tables.
• Clean and sanitize throughout the shift.
• Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary.
• Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objective of position. Work to the restaurants sense of urgency.
• Maintain favorable working relationship with all company employees to promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity and efficiency/effectiveness.

• Able to lift and carry cases and bus tubs of up to 70 lbs. Up to 20 times per shift.
• Work indoors 98%; outdoors 2%
• Walk or stand most of 6-8 hour shift.
• Must be able to read menu items and speak English.
• Able to reach, bend, stoop and perform cleaning duties.
• Must be able to clearly communicate guests’ needs to other employees (servers, hostess, manager).
• Professional phone skills. Must be able to hear well with loud background noise, in order to answer telephone and respond to guest requests.
• Required to carry trays and supplies. Assist in re-stocking & detail cleaning of all aspects of the restaurant.